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My family and I have been in Disneyland all week (since March 18 until March 23). This has been a really fun break — I love spending time with my family. While on my vacation, I’ve made it a point to see how Queueing works in theme parks, such as Disneyland, where a system is placed under intense and prolonged stress.
Specifically, when I return, I plan on posting on the following:
- How Disneyland’s FastPass actually works, in the context of Queueing Theory.
- How Disneyland satisfies the principles in the Psychology of Queueing.
- The role of the Turnstile.
- How showing "Wait Time" at the entrance of a ride is good for the customer.
- Queueing Dynamics between attractions.
Interesting stuff.
Other items that I’ll speak on are:
- Brand loyalty, Disneyland style
- Marrriott Rewards Points — Actual Value versus Perceived Value
- The Experience Economy
This has been a fun vacation and a good learning experience too. More when I return…
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