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Pete Abilla

Extraordinary Response

by Pete Abilla on November 24, 2009

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Often, our best moments are during times of trial. Indeed, what we remember most and what is most inspiring are not the scores of naysayers that exclaim “it’s dark, it’s dark” to describe the gloom that is all around us, but the humble, [...]

Complacency, Urgency, and Change

by Pete Abilla on November 22, 2009

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn John Kotter makes a good case that urgency is the key ingredient in any organizational transformation. Conversely, the lower the urgency, the higher the likelihood that the firm will collapse or fail or not transform in a way that will enable it to [...]

Shining Metal Pointing Direction

by Pete Abilla on November 19, 2009

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Hoshin Kanri is a management tool used at Toyota to align business strategy and mobilize the entire organization toward the business strategy. Hoshin Kanri means “Shining Metal, Pointing Direction” or “Directional Needle”. In other words, Hoshin Kanri is a North Star or a [...]

Homogeneous Innovation

by Pete Abilla on November 17, 2009

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Things are all too familiar. That’s good and bad. It’s good if the service or product meets my basic needs and is memory-neutral: that is, the interaction results in neither good memory or bad memory. It just is and I don’t care. It’s [...]

Dichotomous Thinking at IDEO No More

by Pete Abilla on November 11, 2009

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Recently, Tim Brown, the CEO at IDEO came to a realization that Design Thinking can coexist with Six Sigma and Lean. For a while, his stance was really of black-and-white thinking: it’s either Design Thinking or Lean Thinking. This position is akin to [...]