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Pete Abilla

Retail Checkout Counter: Waiting Line Management

by Pete Abilla on March 22, 2012

waiting line management, kroger, checkout counter

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn The other day I took the kids to our local grocery store – Kroger’s. After spending 30 minutes trying to manage my kids through the shopping experience, we were finally ready to pay for 1 Gallon of Milk, Bananas, and some Ice Cream. [...]

Most Interesting Lean Guy in The World: Single Piece Flow Edition

by Pete Abilla on March 21, 2012

most interesting man in the world, dos equis, single piece flow

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Many of you are familiar with the popular commercial brand campaign of Dos Equis meme called the “The Most Interesting Man in the World”. So, for fun, I thought I’d do my own version that I’m calling “The Most Interesting Lean Guy in [...]

Overthinking: Are You Guilty of Missing the Mark?

by Pete Abilla on March 20, 2012

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn I was in a conversation the other day with a colleague where Design of Experiments (DOE) came up. During our discussion, we talked about the factors involved, controllable and uncontrollable variables, the number of levels or settings in the experiment, and the various [...]

Visual Management: What’s In It For Me?

by Pete Abilla on March 19, 2012

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Answering the question “What’s In It For Me” (also known by its acronym WIIFM, pronounced “WE-FEM”) is a common change management strategy. Often times the approach is to demonstrate how one method or another is important and how the application of that method [...]

Frequent Quality Checks

by Pete Abilla on March 15, 2012

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn We’re pleased to have Gary Netherton share with us his thoughts on quality control and quality audits. He takes a common sense approach, which I advocate, and stears away from any dogma or rigid approach, which some organizations blindly follow. Read more about [...]