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company interviews

Tony Hsieh, CEO of Zappos, Part 5

by Pete Abilla December 23, 2008
This entry is part 2 of 7 in the series tony hsieh

Several weeks ago, Tony Hsieh, CEO of Zappos.com, agreed to respond to readers’ questions. Today is the fifth and final installment to those questions, here are the first, second, third, and fourth installments. Comment by Rob on December 8, 2008 @ 2:51 pm What are your thoughts on the thesis of that book “The Best [...]

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Tony Hsieh, CEO of Zappos, Part 4

by Pete Abilla December 22, 2008
This entry is part 3 of 7 in the series tony hsieh

Several weeks ago, Tony Hsieh, CEO of Zappos.com, agreed to respond to readers’ questions. Today is the fourth installment to those questions, here are the first, second, and third installments. Comment by Joe Rawlinson on December 1, 2008 @ 11:59 am How do you think great customer service will influence customers in a slow economy [...]

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Tony Hsieh, CEO of Zappos, Part 3

by Pete Abilla December 19, 2008
This entry is part 4 of 7 in the series tony hsieh

Two weeks ago, Tony Hsieh, CEO of Zappos.com, agreed to respond to readers’ questions. Today is the third installment to those questions, here are the first and second installments. Comment by Dave on November 26, 2008 @ 6:36 pm What are your plans for international expansion? Which markets do you see first, and why? We [...]

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Tony Hsieh, CEO of Zappos, Part 2

by Pete Abilla December 16, 2008
This entry is part 5 of 7 in the series tony hsieh

Two weeks ago, Tony Hsieh, CEO of Zappos.com, agreed to respond to readers’ questions.  Today is the second installment to those questions, the first installment can be found here. Comment by Gary James on November 26, 2008 @ 10:43 am Zappos recently laid-off some of the workforce. I have a few questions: 1) How is [...]

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Tony Hsieh, CEO of Zappos, Part 1

by Pete Abilla December 15, 2008
This entry is part 6 of 7 in the series tony hsieh

Two weeks ago, Tony Hsieh, CEO of Zappos.com, agreed to respond to readers’ questions.  Today is the first installment to those questions. Comment by Mack on November 26, 2008 @ 9:15 am I think its great how focused you are on the customer.  How do you financially justify going the extra mile and making cash [...]

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[Interview] Ask Tony Hsieh, CEO of Zappos

by Pete Abilla November 26, 2008
This entry is part 7 of 7 in the series tony hsieh

Tony Hsieh, 1 CEO of Zappos.com, is on shmula.com to answer your questions today. Update (12/23/2008): Tony’s responses to the questions in the comment section of this post can be found in this 5-part series: Tony Hsieh, CEO of Zappos, Part 1 Tony Hsieh, CEO of Zappos, Part 2 Tony Hsieh, CEO of Zappos, Part [...]

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