by Pete Abilla February 18, 2007Launching a new website, front-end store, or product requires several trade-off’s. Here are two principles I learned at Amazon that still ring true to me. Living with the Suboptimal The result of external competitive pressures and a resource-constrained development environment is that we almost always have to live with the suboptimal: we have to launch [...]
by Pete Abilla February 13, 2007What is a Process? A process is an systematic activity comprising of smaller activities that culminate in an outcome — service or product. A process can take up time, space, and resources. All processes can be categorized into the following categories: Value-added, Non-value added but necessary, and Non-value added. From the Customer’s Perspective: Value-added: This [...]
