Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Two weeks ago, Tony Hsieh, CEO of Zappos.com, agreed to respond to readers’ questions. Today is the first installment to those questions. Please view other parts of the interview found here: Also, feel free to jump to other parts of the interview found [...]
Leadership
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Tony Hsieh, 1 CEO of Zappos.com, is on shmula.com to answer your questions today. Update (12/23/2008): Tony’s responses to the questions in the comment section of this post can be found in this 5-part series: Tony Hsieh, CEO of Zappos, Part 1 Tony [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn I love data, but not much credit is given to hunch; gut, instinct. Colin Powell, in his Laws of Leadership, shares what he calls his Law of Instinct. He claims the following: Part I: Use the formula P@40-to-70, in which P stands for [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Team size can make a big difference in the success of your service or product. What is counter-intuitive for most people is that the larger the team size, the lower the likelihood of success for your service or product. Why? Communication Entropy can [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Apparently Tesla Motors shutting down their Detroit office and laid-off 90% of the office. The lucky 10% will be moved to San Jose, California. I have no problems with letting-go of staff — business is tough and times are very tough — but [...]






Jeff Bezos and Root Cause Analysis
The Apple iPhone Supply Chain
The Toyota A3 Report
Queueing, Disneyland, and FastPass
Quality and Continuous Improvement;