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Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn With any type of organizational change, resistance is often a barrier that creeps into the dynamic. The antidote to resistance is trust. Trust comes from your character, how you present yourself, and what you do – people will have a sense and perception [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Matt May was kind enough to send me a pre-release copy of his new book, The Shibumi Strategy. I liked what I’ve read so far and I think you would too. Matt May’s new book, The Shibumi Strategy: A Powerful Way to Create [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Dogs want more than anything to please their owners. As such, they respond to positive reinforcement: if the dog does something good and the owner responds with affection, treats, and joy, then the dog will remember that and will eventually learn to do [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Yes, we can learn from everybody – no matter who it is, if we are aware and have enough humility, we can learn, but we must look and be open. I learned something from a very unlikely source: Sylvester Stallone. A few weeks [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn In your change management efforts, as difficult as they are at times, it’s important to always remain positive. As you know, people are are always watching and, what you say, do, or not do is a signal to them of how to behave, [...]
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How To Be A Human
Six Sigma Workbook For Dummies — The Raffle
Jeff Bezos and Root Cause Analysis
A Mindless Worker is a Happy Worker
The Apple iPhone Supply Chain
The Toyota A3 Report
Ask Mary Poppendieck Anything!
A Lean Case Interview
Batch-and-Queue or Single-Piece Flow
Multi-Tasking Leads to Lower Productivity
queueing theory: part 1
Zero Defects is Wrong Approach
Overmanaged and Underled
Pull Systems, Push Systems: The Paper Airplane Game
Queueing, Disneyland, and FastPass
Operational Excellence is not a Substitute for Effective Leadership or a Good Strategy
Quality and Continuous Improvement; Lean Manufacturing Training and Consulting, Process Improvement, How to Learn Six Sigma, Leadership Development and Coaching, Operations Research and Queueing Theory. Other stuff too.
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