Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn We’ve adopted four beautiful kids; in addition to our biological kids, that makes for a big family. Yeah, I know. Crazy. But, we’re happy. Aside from the obscene amount of money we’ve spent on adopting four kids – none of which I regret [...]
Queuing Theory Articles
Queueing Theory is is the mathematical study of waiting lines, or queues. Queueing Theory enables mathematical analysis of several related processes, including the following:
- On average, how many will arrive at the (back of the line) queue?
- On average, how long will one wait in the queue?
- On average, how long will one wait until being served at the front of the queue?
Below are several posts on Queueing Theory. I’ll be adding to this page periodically — applications, best practices, and general items:
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Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn We’re accustomed to viewing queues as serial lines, or people waiting to be served. But, not much thought is given to the shapes of queues. Well, a Bracket is a type of Queue. In general, a queue is a line of people or [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn There is a Design Thinking opportunity to Emergency Room care. In my previous post, I discussed the time involved in waiting to receive care -queueing properties of ER care. What I didn’t discuss is the feeling and experience of the patient during care. [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Earlier this week, I went to Jiffy Lube to get my oil change. I once worked for a person responsible for the redesign of many waiting rooms in various industries, so I went with an observant eye, looking for the items that he [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn I took the kids to see a movie at a nearby dollar theater many weeks ago. We saw Mr. Magorium’s Wonder Emporium and some parts of that movie has stayed with me. I thought that the movie was actually very good: it was [...]
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