by Pete Abilla March 4, 2008It’s critically important in any transaction to be able to answer the question “where’s my stuff” or “where are we in the process?” This requirement is often referred to as Traceability and Visibility; sometimes, people refer to this overall process as Click-to-Ship. Almost all transactions have Traceability and Visibility as a requirement. From the customer’s [...]
by Pete Abilla February 7, 2008On average, most business processes are inefficient and create an unhealthy amount of waste: once you learn to see the process waste all around — with Lean Thinking as your worldview — you will notice overprocessing, transportation, overproduction, waiting, inventory, motion, and defects. Aside from our processes producing waste, our processes also create burden on [...]
