by Pete Abilla on October 12, 2010
We recently bought a new car – yes, a Toyota. To buy it, we went through Toyota Financial Services. This week, we received a letter welcoming us and giving us some information on our car payment bill. At the bottom of that letter was this: We are committed to ensuring your experience with us is [...]
by Pete Abilla on January 5, 2007
Since some of your are familiar, practitioners, or die-hard fans of the Toyota Production System, I thought this history would be a nice reminder of how the company came to be the leader that it is. The data is from 2001 — so it’s a outdated, but it provides a decent history on the company. [...]