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Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn I love good design — creative and design excellence is a strong personal interest of mine. I love when things are easy to understand, aesthetically pleasing, and cognitively ordered. I am especially impressed with good industrial design, demonstrated by Apple and the Dyson [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Yes, I did it. I was becoming addicted to my work. You can imagine it: a trigger-finger, device-focused man, typing away while walking down the hall, while at the kids’ soccer games, in meetings, while shopping, and in any possible venue. No more. [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn A very basic economic framework that I haven’t seen used enough is The Profit Tree: For the rest of the article, I’ll use the following conventions: Π = Profit R = Revenue P = Price Q = Quantity C = Costs FC = [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Typical to most mormons, I have a big family. Yup, we have 5 biological kids. Atypical, however, is that my wife is white, I’m Filipino, and we’ll be adopting 2 African American kids in the next little while. We’re excited and are learning [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Regarding the Physics of Queueing, or the science of lines, we really only control the number of servers and the queue discipline (LIFO, FIFO, etc.). But, in the realm of operations improvement, we can improve the process, while not being able to control [...]
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How To Be A Human
Six Sigma Workbook For Dummies — The Raffle
Jeff Bezos and Root Cause Analysis
A Mindless Worker is a Happy Worker
The Apple iPhone Supply Chain
The Toyota A3 Report
Ask Mary Poppendieck Anything!
A Lean Case Interview
Batch-and-Queue or Single-Piece Flow
Multi-Tasking Leads to Lower Productivity
queueing theory: part 1
Zero Defects is Wrong Approach
Overmanaged and Underled
Pull Systems, Push Systems: The Paper Airplane Game
Queueing, Disneyland, and FastPass
Operational Excellence is not a Substitute for Effective Leadership or a Good Strategy
Quality and Continuous Improvement; Lean Manufacturing Training and Consulting, Process Improvement, How to Learn Six Sigma, Leadership Development and Coaching, Operations Research and Queueing Theory. Other stuff too.
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