Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn There are 3 types of activities, 2 of which produce waste: Steps that definitely create value. Steps that create no value, but are necessary given the current state of the system. Steps that create no value and can be eliminated. (2) & (3) [...]
October 2006
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Even though I submitted our phone number and mailing address to the FTC’s “Do Not Contact” list, I still get a lot of junk mail. As I sift through the mail, it dawned on me that the people behind the mailings aren’t trying [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn I began reading the 33 Strategies of War several months ago. I previously discussed The Polarity Strategy and the Guerilla War of the Mind. Well, I’m finally ready to post a review of the book. The 33 Strategies of War is rote full [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn This is a follow-up to my earlier posts entitled, Game Theory and Digg and Digg as a Game: Part Deux, which were voted to the Digg front page. I want to spend some time discussing incentives, supply and demand, and voting — inspired [...]






Jeff Bezos and Root Cause Analysis
The Apple iPhone Supply Chain
The Toyota A3 Report
Queueing, Disneyland, and FastPass
Quality and Continuous Improvement;