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Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn After about 3 months in the process, we’ve finally adopted a healthy 7lb 2oz, 20 inch baby boy. The adoption process was an experience — a lot of waiting time, over-processing, and really full of waste, and a lot of joy also. It’s [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Most organizations collect and report on metrics that are not descriptive of their processes. Some of you may have noticed that most metrics that are reported are the “average” or the “median”. Most people do not understand elementary statistics and their application to [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn While I was with Amazon, Bezos always made a point to say that Amazon wasn’t an e-tailer: Amazon was a software company. He drove this point home at almost every company event. Along with the “Amazon is a software company” mantra was his [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn The Business Plan Archive has some really interesting information. In concert with the Library of Congress, the Archive collects old business plans and items related to entrepreneurship. In their words: In partnership with the Library of Congress, the Center for History and New [...]
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How To Be A Human
Six Sigma Workbook For Dummies — The Raffle
Jeff Bezos and Root Cause Analysis
A Mindless Worker is a Happy Worker
The Apple iPhone Supply Chain
The Toyota A3 Report
Ask Mary Poppendieck Anything!
A Lean Case Interview
Batch-and-Queue or Single-Piece Flow
Multi-Tasking Leads to Lower Productivity
queueing theory: part 1
Zero Defects is Wrong Approach
Overmanaged and Underled
Pull Systems, Push Systems: The Paper Airplane Game
Queueing, Disneyland, and FastPass
Operational Excellence is not a Substitute for Effective Leadership or a Good Strategy
Quality and Continuous Improvement; Lean Manufacturing Training and Consulting, Process Improvement, How to Learn Six Sigma, Leadership Development and Coaching, Operations Research and Queueing Theory. Other stuff too.
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