Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn I normally and quickly delete my Spam box, but today I thought of checking it out to see what spammers were up to. To my surprise, I found the Spam almost inspiring; fulfilling some deep human need. Okay, not quite, but here are [...]
January 2007
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn While at Amazon, we were all told by Divine Fiat that ALL presentations — regardless of kind, cannot ever be on Powerpoint. Period. Bezos prefers prose and actual thoughts slapped in a report — an actual paper report with paragraphs, charts, sentences, an [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn The guys at Gemba Research pointed me to this great video on the Toyota factory in Cambridge, Ontario, Canada. This is the opening of the Toyota Ontario Canada plant. “We don’t lay people off. There hasn’t been a layoff worldwide since 1950.” What [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Yesterday for class, we played the Beer Distribution Game, which is a game developed by the Systems Dynamic Group at MIT back in the early 1960′s. This game simulates what can happen in a traditional supply chain and exposes some interesting dynamics that [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn We had a wall knocked down recently, and we are really happy about the result. Previously, as you walked into our front door, you were immediately met with a small front room and an awckward wall. Now, when you walk in, there is [...]






Jeff Bezos and Root Cause Analysis
The Apple iPhone Supply Chain
The Toyota A3 Report
Queueing, Disneyland, and FastPass
Quality and Continuous Improvement;