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Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn A VP of Marketing from Wiley Publishers wrote me a few weeks ago and offered me a book to review. I asked why and her comment was that she noticed that I have a lot a post about customer obsession and that my [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn There is much literature on the Toyota Production System, otherwise knows as Lean Manufacturing. There is much less literature, however, on how Toyota develops products. We know, for example, that the Agile Software Methodology and movement is mostly influenced by Toyota’s Product Development [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Genchi Genbutsu is a key concept at Toyota and the Toyota Production System; it means “go and see for yourself.” While doing some research on user-centered design for a class I teach at BYU, I came across a fascinating article on Toyota with [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Mary and Tom Poppendieck, the author of Lean Software Development: An Agile Toolkit for Software Development Managers (Paperback), which won the Software Development Productivity Award in 2004 and, the sequel Implementing Lean Software Development: From Concept to Cash (Paperback) were recently interviewed on [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn For the class that I teach at BYU, I’ve been doing some research on Supplier Code of Conduct, or the tenets by which a supplier can be accepted into a network; this is often called “Order Qualifier” — that is, the basic items [...]
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How To Be A Human
Six Sigma Workbook For Dummies — The Raffle
Jeff Bezos and Root Cause Analysis
A Mindless Worker is a Happy Worker
The Apple iPhone Supply Chain
The Toyota A3 Report
Ask Mary Poppendieck Anything!
A Lean Case Interview
Batch-and-Queue or Single-Piece Flow
Multi-Tasking Leads to Lower Productivity
queueing theory: part 1
Zero Defects is Wrong Approach
Overmanaged and Underled
Pull Systems, Push Systems: The Paper Airplane Game
Queueing, Disneyland, and FastPass
Operational Excellence is not a Substitute for Effective Leadership or a Good Strategy
Quality and Continuous Improvement; Lean Manufacturing Training and Consulting, Process Improvement, How to Learn Six Sigma, Leadership Development and Coaching, Operations Research and Queueing Theory. Other stuff too.
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