Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn The more I learn and practice ethnography and design-thinking, the more I notice subtle but incredibly frustrating experiences. For example, I had a frustrating experience with a faucet that was in the hospital room where our adopted baby girl, Mylie, was born. This [...]
November 2007
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn One of the key lessons in is that the contraint or the bottleneck determines the throughput for the entire system. This means, then, that if we optimize and improve a non-bottleneck, then those efforts have almost zero impact on the overall throughput of [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn In August 2006, Mary Poppendieck was nice enough to entertain questions from my readers on the topic of Lean for Software. Some great questions were submitted and Mary answered them. Here are Mary Poppendieck’s other responses to readers’ questions: Original Article to Ask [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Our little baby girl was born yesterday. Mylie is our 7th child and we brought her into our family through adoption. For long-time shmula readers, you might remember that we just adopted Preston last year. Yup, we did it again 1 year later, [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Aza Raskin is the founder of Humanized, the son of Macintosh inventor, Jef Raskin, and an all-around good guy. A few months ago, Aza Raskin agreed to answer several readers’ questions. In today’s post, Aza Raskin tackles a reader’s question about Product Management, [...]
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How To Be A Human
Six Sigma Workbook For Dummies — The Raffle
Jeff Bezos and Root Cause Analysis
A Mindless Worker is a Happy Worker
The Apple iPhone Supply Chain
The Toyota A3 Report
Ask Mary Poppendieck Anything!
A Lean Case Interview
Batch-and-Queue or Single-Piece Flow
Multi-Tasking Leads to Lower Productivity
queueing theory: part 1
Zero Defects is Wrong Approach
Overmanaged and Underled
Pull Systems, Push Systems: The Paper Airplane Game
Queueing, Disneyland, and FastPass
Operational Excellence is not a Substitute for Effective Leadership or a Good Strategy
Quality and Continuous Improvement; 