Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn In a previous post on Ethnography, I invited Aza Raskin, founder of Humanized and son of Jef Raskin, the inventor of the Macintosh and author of The Humane Interface: New Directions for Designing Interactive Systems — to possibly answer reader’s questions about design, [...]
November 2007
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn In the Treatise on Principles Concerning Human Knowledge, published in 1685, George Berkeley said: We have first raised the dust, and then we complain that we cannot see. Berkeley was describing something entirely different, but his comment is, I believe, an accurate indictment [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn One Pillar of the Toyota Production System is “Respect for the Human” or, more commonly known outside of Toyota as “Respect for People.” That Pillar has given rise to an approach to improvement that is uniquely Toyota’s and is starkly different than the [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn All processes are subject to some variability. More common explanations of variability describes variability as either Common-Cause or Special-Cause. The former is easiest explained as expected variation within a process that is produced by the process itself. The latter, on the hand, is [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Tradition in our family is that daddy (me) takes the kids out to trick-or-treat. This year was so fun. I’m so proud of my kids. Below are some pictures that make me really smile. Here are the 3 younger boys — my superheroes [...]
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How To Be A Human
Six Sigma Workbook For Dummies — The Raffle
Jeff Bezos and Root Cause Analysis
A Mindless Worker is a Happy Worker
The Apple iPhone Supply Chain
The Toyota A3 Report
Ask Mary Poppendieck Anything!
A Lean Case Interview
Batch-and-Queue or Single-Piece Flow
Multi-Tasking Leads to Lower Productivity
queueing theory: part 1
Zero Defects is Wrong Approach
Overmanaged and Underled
Pull Systems, Push Systems: The Paper Airplane Game
Queueing, Disneyland, and FastPass
Operational Excellence is not a Substitute for Effective Leadership or a Good Strategy
Quality and Continuous Improvement; 