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August 2008

Operational Excellence is not a Substitute for Effective Leadership or a Good Strategy

by Pete Abilla on August 26, 2008

It’s old news that Fannie Mae (FNM) is in big financial trouble.  Through some bad decisions and an overall poor strategy, they are now on the brink of collapse.  What is news, however, is that they are starting an Operational Excellence program and are aggressively recruiting for a Director of Lean Six Sigma — a [...]

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Not Accountable, Not Responsible

by Pete Abilla on August 9, 2008

not accountable, responsible, change management

Team size can make a big difference in the success of your service or product. What is counterintuitive for most people is that the larger the team size, the lower the likelihood of success for your service or product.  Why? Entropy can set in and large teams are inherently bad vehicles for communication. More insipid, [...]

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