Archive for November, 2008
[Interview] Ask Tony Hsieh, CEO of Zappos
Tony Hsieh, 1 CEO of Zappos.com, is on shmula.com to answer your questions today.
Update (12/23/2008):
Tony’s responses to the questions in the comment section of this post can be found in this 5-part series:
- Tony Hsieh, CEO of Zappos, Part 1
- Tony Hsieh, CEO of Zappos, Part 2
- Tony Hsieh, CEO of Zappos, Part 3
Tony Hsieh, 1 CEO of Zappos.com, is on shmula.com to answer your questions today.
Update (12/23/2008):
Tony’s responses to the questions in the comment section of this post can be found in this 5-part series:
- Tony Hsieh, CEO of Zappos, Part 1
- Tony Hsieh, CEO of Zappos, Part 2
- Tony Hsieh, CEO of Zappos, Part 3
Law of Instinct
love data, but not much credit is given to hunch; gut, instinct. Colin Powell, in his Laws of Leadership, shares what he calls his Law of Instinct. He claims the following:
Part I:
Use the formula P@40-to-70, in which P stands for the probability of success and the numbers indicate the percentage of information obtained.
Part II:
I love data, but not much credit is given to hunch; gut, instinct. Colin Powell, in his Laws of Leadership, shares what he calls his Law of Instinct. He claims the following:
Part I:
Use the formula P@40-to-70, in which P stands for the probability of success and the numbers indicate the percentage of information obtained.
Part II:
Too Many Cooks in the Kitchen
eam size can make a big difference in the success of your service or product. What is counter-intuitive for most people is that the larger the team size, the lower the likelihood of success for your service or product. Why? Communication Entropy can set in and large teams are inherently bad vehicles for communication.
Team size can make a big difference in the success of your service or product. What is counter-intuitive for most people is that the larger the team size, the lower the likelihood of success for your service or product. Why? Communication Entropy can set in and large teams are inherently bad vehicles for communication.
More sinister, however, is that the larger the team, there is a higher likelihood of accountability and responsibility being diffused across the team and when everyone is in charge, then nobody is in charge. A good friend of mine calls this situation a state of affairs where “there are too many cooks in the kitchen” — but the big difference is that the Kitchen acts as an Obeya since all the actors are in the same location.
