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November 2008

[Interview] Ask Tony Hsieh, CEO of Zappos

by Pete Abilla on November 26, 2008

Tony Hsieh, 1 CEO of Zappos.com, is on shmula.com to answer your questions today. Update (12/23/2008): Tony’s responses to the questions in the comment section of this post can be found in this 5-part series: Tony Hsieh, CEO of Zappos, Part 1 Tony Hsieh, CEO of Zappos, Part 2 Tony Hsieh, CEO of Zappos, Part [...]

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Law of Instinct

by Pete Abilla on November 17, 2008

I love data, but not much credit is given to hunch; gut, instinct.  Colin Powell, in his Laws of Leadership, shares what he calls his Law of Instinct.  He claims the following: Part I: Use the formula P@40-to-70, in which P stands for the probability of success and the numbers indicate the percentage of information [...]

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Too Many Cooks in the Kitchen

by Pete Abilla on November 7, 2008

Team size can make a big difference in the success of your service or product.  What is counter-intuitive for most people is that the larger the team size, the lower the likelihood of success for your service or product. Why? Communication Entropy can set in and large teams are inherently bad vehicles for communication. More [...]

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