by Pete Abilla April 21, 2009The Hidden Factory is a term that refers to activities in an operation that were not designed into it, but grew over time as workarounds for the current process. Most organizations have some form of a Hidden Factory and being able to “see” these hidden factories in an organization requires learning to see what waste [...]
by Pete Abilla April 15, 2009Most people or organizations do not, by design, create a product or service with the goal of “making the most complex product that nobody can use”. In other words, rarely do we see purposeful complexity but instead we see much unthoughtful complexity. i am going to create the most complex product or service and nobody [...]
