Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn We’re accustomed to viewing queues as serial lines, or people waiting to be served. But, not much thought is given to the shapes of queues. Well, a Bracket is a type of Queue. In general, a queue is a line of people or [...]
March 2010
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Many years ago, I visited the Patagonia Distribution Center in Nevada. It was convenient because I had been living in Nevada at the time while working for Amazon. And, as part of my ongoing education in Lean and Operations in general, a group [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn The other day, I spent some time with a group within fulfillment and distribution. In speaking with a few of the members of that group, I realized that our process is roughly the same process for admitting patients in an emergency room. Then, [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn One thing I know from experience: when people are given a chance to participate in creating something good, solving a problem, and play a role in adding value through the use of their mind, hands, and heart, good things happen. Indeed, morale increases [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn In Lean Thinking, we use the phrase “value-add” and then qualify that term as taken from the “customer’s perspective.” While that might be true, it’s not concrete enough and is actually difficult to understand. I am reminded of something my older brother taught [...]
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