The first phase in the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) Methodology is Define. In this Premium HD Video, we learn the key steps in the Define Phase and how to properly execute Define in a DMAIC Project.
During the Define phase, a team and its sponsors reach agreement on what the project is and what it should accomplish.
The main work in the Define phase is for the project team to complete an analysis of what the project should accomplish and confirm understanding with the sponsor(s). They should agree on the problem, which customers are affected, and how the current process or outcomes fail to meet their customers’ needs.
The Premium HD Video below explains in detail the elements of Define.
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