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Intangible Aspects in Service Operations Management

by Pete Abilla on February 7, 2011

intangible aspects

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Today, we continue our series on defining the unique aspects of Service versus Manufacturing, especially in how we apply the concepts of Lean Manufacturing and Six Sigma. Previously, I argued the critical aspects between service and manufacturing and talked more in-depth about the [...]

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Lean Finance

by Pete Abilla on January 31, 2011

lean finance, lean manufacturing

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn In addition to the explosive growth of Lean in the healthcare sector, Lean is also being adopted at a fast rate within finance organization or within the finance function in organizations. And this makes sense: Financial Operations is an operation – with process [...]

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Kaizen Training

by Pete Abilla on January 28, 2011

kaizen training, kaizen definition

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn John Wooden shares with us the spirit and approach of Kaizen – Kaizen Training. This way of doing things requires small improvements everyday and that type of training leads to lasting and sustained improvement. But don’t let me tell, John Wooden words can [...]

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Pareto in the Wild: Emergency Room (ER) Visits by Race

by Pete Abilla on January 24, 2011

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Medical Market Research is a very interesting topic because it is a topic for which we can all relate – most of us have seen a physician, have visited an Emergency Room (ER), and have received some type of medical care. For this [...]

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Project Management Templates

by Pete Abilla on January 23, 2011

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Note: This is a sponsored post from Project Templates Inc., which is a product for those in the project management field. For a low price, you can get instant access to over 100+ Project Management Templates. Read more below, and thanks to all [...]

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