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Lean and Six Sigma: A Common History

by Pete Abilla on July 7, 2010

lean and six sigma a common history
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Pin itBoth the Toyota Production System (Lean) and Six Sigma approaches owe their origins to a common body of work. Statistical Process Control (SPC), developed by American engineer and statistician Walter A Shewart, is one of the foundations of lean. It is also the basis for much of the Six Sigma methodology. The other lean [...]

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Google, Microsoft, Yahoo, Amazon Acquisitions

by Pete Abilla on July 6, 2010

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Pin itThis post shows merger and acquisition (M & A) activity of Google, Amazon, Microsoft, and Yahoo. I attempt to do this in a nice scrollable javascript timeline. To view google acquisitions, microsoft acquisitions, yahoo acquisitions, or amazon.com acquisitions, please scroll on the timeline and click on the dots; when you do, a bubble will [...]

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Lean or Six Sigma?

by Pete Abilla on July 6, 2010

lean or six sigma for business
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Pin itPeople often ask “which is better, Lean or Six Sigma”? My response to such either/or questions is “both”. The question is flawed because it fails to recognize their shared and common history and influence on each other. Also, people who ask this question are often in the “tools” mindset and fail to consider the [...]

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Lean Consumption: A Summary

by Pete Abilla on July 5, 2010

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Pin itAt the beginning, we introduced the the principles of Lean for Service Operations, which are: Solve the customer’s problem completely by insuring that all the goods and services work, and work together, Don’t waste the customer’s time, Provide exactly what the customer wants, Provide what’s wanted exactly where it’s wanted, Provide what’s wanted where [...]

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Lean Consumption: Continually Aggregate Solutions

by Pete Abilla on July 4, 2010

lean solutions aggregate services
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Pin itThe sixth principle in Lean Consumption (or Lean for Service Operations is1: Continually aggregate solutions to reduce the customer’s time and hassle. Because consumers and customers are utilizing services from more and more service providers, why can’t service providers aggregate their services to the benefit of the customer? This question rests on the principle [...]

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Cost of Poor Quality: How to Speak to an Accountant

by Pete Abilla on July 3, 2010

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Pin itThe cliche “so close, yet so far away” applies here: by and large, cost accounting methods still do not capture nor can understand or see the waste that is so evident to practitioners of Lean Management. This is a controversial topic – after all, there is a Lean Accounting movement, which has yet taken much [...]

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Lean Consumption: Provide What, Where, and When it is Wanted

by Pete Abilla on July 2, 2010

who, what, why, when, where, brainstorming
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Pin itThe fifth principle in Lean Consumption (or Lean for Service Operations is1: Provide exactly what the customer wants, where it is wanted, and when it is wanted. This principle rests on the notion of close coordination of service providers; where multi-firm organizations work closely together to provide what is wanted and when it is [...]

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The CEO Drives the Brand and the Culture

by Pete Abilla on July 1, 2010

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Pin itWhile most Lean efforts are often bottom-up (some middle) and few are top-down, the CEO drives the brand and the overall culture of the company. Put another way, how the CEO is (their being, not just outward behavior – but who they are) – in large part, describes what the rest of the company [...]

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