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Difference Between Manufacturing and Service

by Pete Abilla on December 20, 2010

difference in service versus manufacturing

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn There is considerable interest to apply the principles of Lean Manufacturing in the Service Industry – sometimes called Lean Services. The motivation comes from the fact that the Toyota Production System – also known as Lean Manufacturing – has been very successful in [...]

Shoulders of Giants: Sakichi Toyoda

by Pete Abilla on December 17, 2010

sakichi toyoda history, bio

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn In keeping with our series of honoring those that came before us and,  on which shoulders we stand, today we’ll revisit the life of Sakichi Toyoda, the founder of the eventual Toyota Motor Corporation. We are indebted to Sakichi Toyoda primarily for his [...]

Chasing Value or Chasing Costs

by Pete Abilla on December 16, 2010

chase value or chase costs, lean manufacturing

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Groupon is the hot collective buying site that provides local merchants access to a massive audience. Local merchants contract with Groupon and advertise deals that are at least 50% off retail price. Then, Groupon advertises that deal to its millions of email subscribers [...]

Pareto in the Wild: Water Usage by Country

by Pete Abilla on December 15, 2010

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn For most of us, it’s easy to take water for granted. But in some countries, water is a very precious and scarce resource and that fact should give the rest of us some pause on our stewardship with this limited commodity – water. [...]

Obvious Advice: Don’t Insult the Customer

by Pete Abilla on December 14, 2010

Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Here’s some obvious advice: Don’t Insult the Customer. That’s good advice for everybody in a company, but that is great advice especially for the CEO. It can clearly impact customer retention as well as customer acquisition. While it’s common sense, it looks like [...]



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