Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn This post is part of a series on Lean Manufacturing at Starbucks. The series of posts can be found here: Starbucks, Why Lean, Why Now? Starbucks Lean Thinking, Turnaround, Alignment to Transformation Agenda Lean, Starbucks, Change Management and Resistance, Fiefdoms and Stores Starbucks [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn This post is part of a series on Lean Manufacturing at Starbucks. The series of posts can be found here: Starbucks, Why Lean, Why Now? Starbucks Lean Thinking, Turnaround, Alignment to Transformation Agenda Lean, Starbucks, Change Management and Resistance, Fiefdoms and Stores Starbucks [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn Enna Publishing was kind enough to send me several complimentary books with no obligation to read or to keep them. Every once in a while, I’ll receive a book that I’m excited about reading. The Toyota Mindset is one of those. The Toyota [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn On this episode of “Shoulders of Giants”, we remember Walter Shewhart. Walter Andrew Shewhart (pronounced like “shoe-heart”, March 18, 1891 – March 11, 1967) was an American physicist, engineer and statistician, sometimes known as the father of statistical quality control and the person [...]
Share on Twitter Share on Google+ Share on Facebook Share on LinkedIn In a previous post, I explained the processes core to any Order Fulfillment Operation. Then I discussed Fulfillment Center Metrics associated with those core Order Fulfillment processes. In today’s post, I’ll discuss the strategic direction those metrics should trend toward for success. Using [...]
![]() |
![]() |






Jeff Bezos and Root Cause Analysis
The Apple iPhone Supply Chain
The Toyota A3 Report
Queueing, Disneyland, and FastPass
Quality and Continuous Improvement;