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- August 2010 (26)
- 31: Check Sheets (0)
- 30: Your Baby is Ugly (0)
- 30: Red Bead Experiment: Part 6 (0)
- 29: Book Review: Whaddaya Mean I Gotta Be Lean (0)
- 28: Red Bead Experiment: Part 5 (0)
- 27: Lean for Service Operations: Improving Healthcare (0)
- 26: Kaizen: They Must Increase, I Must Decrease (0)
- 26: Red Bead Experiment: Part 4 (0)
- 25: Video: Toyota Lexus RX Factory, Cambridge, Ontario, Canada (0)
- 24: Red Bead Experiment: Part 3 (0)
- 23: Red Bead Experiment: Part 2 (0)
- 22: Red Bead Experiment: Part 1 (0)
- 21: Control Charts (2)
- 20: Run Chart (0)
- 19: Jeff Bezos: It is Harder to be Kind than Clever (0)
- 18: Blendtec: Genchi Genbutsu and Visual Management (3)
- 17: Focus on the Inputs (2)
- 17: The Lean Startup, Video Interview, Eric Ries, Part 2 (0)
- 16: The Lean Startup and Customer Development (1)
- 15: The Lean Startup, Video Interview, Eric Ries, Part 1 (1)
- 14: Book Review: Clinical 5S for Healthcare (0)
- 13: reCAPTCHA: A Problem, A Solution, an Innovation (3)
- 12: Do Not Do 5S – Yet (3)
- 11: Majority Rule in Social Networks (3)
- 10: Lean Six Sigma: Elements of DEFINE (2)
- 09: Ride the Wave, Not the Board (0)
- July 2010 (41)
- 31: Lean and Six Sigma: PDCA and DMAIC Comparison (1)
- 30: Before Checking Email, Go To The Gemba (0)
- 29: Take The Stairs (0)
- 28: Lean Thinking and Restaurant Operations (1)
- 27: Venture Capital and Overproduction (1)
- 26: Solution in Search of a Problem (1)
- 25: Lean is Easy to Understand, Hard to Do (0)
- 24: Unhappy Employees Result in Unhappy Customers (0)
- 23: Genchi Genbutsu: Don’t Talk to the Inmates, Part 6 (0)
- 22: Genchi Genbutsu: Go and See, Part 5 (0)
- 21: Dear Mass Market: Promoter or Detractor (1)
- 20: Shoulders of Giants: The Automatic Loom (0)
- 19: Visual Management: Lawn Mower Maintenance (1)
- 18: Lean Culture is about “How” (2)
- 17: The Seven Wastes of Human Resources (HR) (1)
- 17: Suppliers, Inputs, Process, Output, Customers (SIPOC) (0)
- 16: Genchi Genbutsu: Go and See, Part 4 (1)
- 16: Stakeholder Analysis (0)
- 15: Genchi Genbutsu: Go and See, Part 3 (0)
- 15: Voice of the Customer (VOC) (0)
- 14: Lean Six Sigma: The DMAIC Framework (0)
- 14: Lean Six Sigma: Plan-Do-Check-Act (PDCA) and A3 (1)
- 13: A Grave Error: Arlington National Cemetery Quality Problems (0)
- 13: Affinity Diagram (0)
- 12: Air Pillows, Puffy Cushion, Void Fill: Solution to a Symptom (1)
- 12: Critical to Quality (CTQ) (0)
- 11: Material Informs Form: The Apple, iPhone 4 (0)
- 11: Occupational Safety, Working in a Warehouse (0)
- 10: Waste Hides in Plain Sight (0)
- 09: Overdoing Visual Management (1)
- 08: The Twilight Saga: Eclipse, A Queueing Perspective (2)
- 08: Safety, Quality, Genchi Genbutsu (0)
- 07: Lean and Six Sigma: A Common History (4)
- 06: Google, Microsoft, Yahoo, Amazon Acquisitions (2)
- 06: Lean or Six Sigma? (3)
- 05: Lean Consumption: A Summary (1)
- 04: Lean Consumption: Continually Aggregate Solutions (0)
- 03: Cost of Poor Quality: How to Speak to an Accountant (2)
- 02: Lean Consumption: Provide What, Where, and When it is Wanted (0)
- 01: The CEO Drives the Brand and the Culture (3)
- 01: Lean Consumption: Provide What is Wanted Where it is Wanted (1)
- June 2010 (32)
- 30: Lean Consumption: Provide Exactly What the Customer Wants (0)
- 29: Lean Consumption: Don’t Waste the Customer’s Time (1)
- 28: Using 5 Whys to Write Customer Support Help Pages (2)
- 27: Bathroom Cleanliness as Indicator of Company Conditions (1)
- 26: Genchi Genbutsu: Go and See, Part 2 (1)
- 25: Process Improvement as Entropy Management (2)
- 24: iPhone 4, iOS 4.0: Scare Away The Customer (0)
- 24: Lean Consumption: Solve the Customer’s Problem Completely (1)
- 23: Lean Consumption: An Introduction (0)
- 22: Lean Practitioners at an Ivory Tower (1)
- 21: Confusing Hospital Visual Management (2)
- 20: Reconciling Lean and The Theory of Constraints (5)
- 19: Genchi Genbutsu: Go and See, Part 1 (1)
- 18: Lean Thinking: The Fundamentals (1)
- 17: The Theory of Constraints: The Fundamentals (7)
- 16: Case Study: Improving Sealy, Matress and Bedding Products (0)
- 15: Visual Management Principle: In a Glance (3)
- 14: Implementing Checklists: Centralized or Decentralized (1)
- 14: Case Study: Improving a Medical Device Manufacturer (1)
- 13: Visual Management Principle: There Must be a Standard (1)
- 12: Oil Spill, My Home (0)
- 11: Positive Variance and Standard Work (1)
- 10: Case Study: Improving the Automotive Aftermarket (0)
- 09: Visual Management Principle: Make it Obvious (1)
- 08: Ring Fence Operational Improvement (1)
- 07: Visual Management Principle: Make Problems Visible (1)
- 06: Everyday Poka-Yoke: Door Knob Safety (2)
- 05: Role of Lean Thinking in Private Equity (1)
- 04: The Seven Wastes of Product Development (2)
- 03: Corporate Renewal, Waste, and Turnaround (5)
- 02: The Seven Wastes of Medical Billing (4)
- 01: Software Development is Queue Management (1)
- May 2010 (23)
- 30: A Fulfillment Center is a Queueing System (1)
- 28: Lean and Theory of Constraints – either/or? (2)
- 28: Sears Customer Service, Hall of Shame (2)
- 27: Sears Service Customer Experience, Part 3 (0)
- 26: The Seven Wastes of Paid Search Marketing (1)
- 25: Sears Service Customer Experience, Part 2 (2)
- 24: The Seven Wastes of Affiliate Marketing (2)
- 23: Motivation Matters (1)
- 21: Sears Service Customer Experience, Part 1 (7)
- 21: The Seven Wastes of Contact (Call) Centers (5)
- 20: Queue Shapes, Culturally Influenced (0)
- 19: Customer Experience, Kano, Basics, and Shiny Objects (0)
- 18: Visual Management Eliminates Barriers to Sales (2)
- 17: The Seven Wastes and the Office (2)
- 16: The Seven Wastes and Environmental Impact (2)
- 14: The Seven Wastes of Software Engineering (4)
- 11: Stand in a Circle, 5 Whys, and a Call Center (4)
- 10: Customer Impact From Poor Visual Management (2)
- 07: Overproduction: 7 Wastes, An Environmental Perspective (1)
- 05: A Delightful and Fun Supply Chain? (3)
- 04: Some Growth is not Visible (5)
- 03: Precision, Accuracy, Measurement System (1)
- 02: 5 Whys for Entrepreneurs (0)
- April 2010 (13)
- 30: Process Control and Luck (7)
- 29: Visual Indicators of Quality (2)
- 26: Brainstorming: How To Use The Issue Tree (0)
- 23: No Standard, Then No Kaizen (0)
- 22: High Yield, Low Maintenance (1)
- 19: Kanban, Flow, Pull and Crying Babies (2)
- 16: Everyday Poka-Yoke: Preventing Theft (2)
- 14: Flowchart Fun: McDonald’s Nutrition Facts (2)
- 13: Defining Corporate Culture (5)
- 13: Open Heart, Empty Stomach, and SMED (0)
- 09: The Law of (6)
- 08: Child Adoption, Queueing, and Waste (Muda) (6)
- 02: Visualizing Decision Making Complexity (3)
- March 2010 (7)
- 31: A Bracket is a Queue (4)
- 31: Yvon Chouinard, Lean Thinking, 5 Whys (3)
- 26: Same Process, Different Context (3)
- 08: A Mindless Worker is a Happy Worker (19)
- 07: How to Add Value (14)
- 05: Gretchen Rubin – Part II (2)
- 04: Gretchen Rubin – Part I (2)
- February 2010 (5)
- 18: Less is Less with Jason Fried (22)
- 10: Ask Gretchen Rubin: The Happiness Interview (13)
- 08: Nothing Else You Need To Do (2)
- 04: Cost Savings for a Fortune 500 Company (1)
- 03: Just Dial “0″ (“Zero”) (2)
- January 2010 (4)
- 29: Freedom within Framework (4)
- 28: In Their Natural Environment (5)
- 25: Staring at Acoustic Ceiling Tiles (4)
- 21: Emergency Room (ER) Wait Times (15)
- December 2009 (1)
- November 2009 (7)
- 25: Kanban Family Job Chart (24)
- 24: Extraordinary Response (4)
- 22: Complacency, Urgency, and Change (4)
- 19: Shining Metal Pointing Direction (7)
- 17: Homogeneous Innovation (5)
- 11: Dichotomous Thinking at IDEO No More (4)
- 08: A Transformation Story (3)
- September 2009 (4)
- August 2009 (4)
- July 2009 (1)
- June 2009 (2)
- 28: “Reply All” and the Bystander Problem (13)
- 19: Elegance and Encapsulation (6)
- May 2009 (2)
- 26: The Source of Dirt (3)
- 12: Total Company Involvement (7)
- April 2009 (4)
- March 2009 (4)
- February 2009 (3)
- 18: The Atomic Rules of Kaizen (7)
- 16: My Experience with Twitter, Part 4 (3)
- 06: The Profit Tree is not the only Tree (3)
- January 2009 (8)
- 29: How To Be A Human (23)
- 26: My Experience with Twitter, Part 3 (20)
- 23: Jeff Bezos and Root Cause Analysis (58)
- 19: Tony Hsieh, CEO of Zappos, Summary (0)
- 17: New to Lean Six Sigma (0)
- 16: When Self-Help Does Not Help (2)
- 14: My Experience with Twitter, Part 2 (10)
- 11: My Experience with Twitter, Part 1 (69)
- December 2008 (7)
- November 2008 (3)
- 26: [Interview] Ask Tony Hsieh, CEO of Zappos (29)
- 17: Law of Instinct (7)
- 07: Too Many Cooks in the Kitchen (6)
- October 2008 (6)
- 31: How Twitter Solves Voter and Other Types of Information Asymetry (4)
- 28: Sarah Palin Wardrobe Break-Even Analysis (2)
- 20: The Role of The Warehouse in eCommerce and eRetailing: Trade-off and Benefits (0)
- 18: Tesla Motors is not Toyota: A Contrast in Disrespect and Respect of People (2)
- 16: Sarah Palin Pareto (3)
- 08: Customer Service Contacts are Symptoms, not Root Causes: How to Apply the 5 Whys (1)
- September 2008 (2)
- August 2008 (2)
- July 2008 (4)
- 20: Maintain Forward Tension (1)
- 12: We Adopted Again (11)
- 09: Fast Food Congestion (1)
- 06: Do Not Run From Your Customers (0)
- June 2008 (4)
- May 2008 (2)
- April 2008 (5)
- 25: After the “Place Order” Button (3)
- 23: Customers Feel the Difference, Not the Average (2)
- 15: On Customer Obsession (3)
- 13: Lean and Six Sigma Summit (0)
- 10: Lean & Six Sigma at Amazon.com (2)
- March 2008 (4)
- 16: Customer Service: an iPhone Case Study (3)
- 13: Barack Obama, “Yes We Can”: A PowerPoint Deck (16)
- 12: Visual Mismanagement (3)
- 04: Black Holes and Supply Chains (1)
- February 2008 (7)
- January 2008 (6)
- December 2007 (6)
- November 2007 (10)
- 18: Featuritis and the Customer Experience (4)
- 17: Bottlenecks and Fast Food (0)
- 11: Ask Mary Poppendieck Anything! (15)
- 09: We’ve Adopted a Baby Girl (6)
- 07: Aza Raskin on Cooperation & Fence Throwing (1)
- 06: Aza Raskin on Google Search Results (0)
- 06: Raising Dust, Vision, and Business Problems (1)
- 03: Root Cause, Genchi Genbutsu, & Design Thinking (2)
- 01: The Variability Tree (0)
- 01: Halloween 2007 (0)
- October 2007 (6)
- September 2007 (8)
- 24: Genchi Genbutsu and Tipping Point Leadership (1)
- 22: She Needs a Car (0)
- 19: Speaking at WCBF Lean Six Sigma Summit 2008 (2)
- 18: Flow: Economy of Motion and Thought (0)
- 17: On Leadership and Horses (2)
- 14: Barack Obama on Linkedin — The Unwisdom of Crowds (0)
- 11: Colin Powell on Leadership (6)
- 02: Perceived Value versus Actual Value (2)
- August 2007 (8)
- 27: The Gemba is the Dojo (5)
- 26: Aza Raskin on Feature Bloat & Clutter (1)
- 21: Aza Raskin on Quasimodal Design & The ATM (3)
- 19: Aza Raskin on Poka-Yoke & Humane Interfaces (2)
- 17: Wing Chun & Lean Manufacturing (1)
- 15: Advisory Board at iSixSigma Magazine (3)
- 12: A Lean Case Interview (9)
- 02: Timeline — Google, Yahoo!, Microsoft, & Amazon (0)
- July 2007 (4)
- June 2007 (9)
- 21: Humane Interface – Ask Aza Raskin Anything! (17)
- 19: Homegrown Ethnography (3)
- 15: When Bad Things Happen to Good Teams (0)
- 15: Accelerated Life Testing and Supplier Development (1)
- 14: Kaizen-ed Out of a Job (2)
- 14: Cpk, Process Capability, Workout, & Witch Hunts (0)
- 13: The Winning Dummies are . . . (2)
- 09: Lean for Software (0)
- 05: Complexity Creep (2)
- May 2007 (10)
- 30: Six Sigma, Lean, and Executive Satisfaction (4)
- 25: Six Sigma Workbook For Dummies — The Raffle (18)
- 22: Reacting to Visual Cues (5)
- 21: eBay and Toyota: Respect for People (1)
- 18: The Mind of Jeff Bezos (3)
- 10: Queueing Psychology at the Gas Pump (5)
- 08: Jacob’s Oven and Lean (5)
- 07: On Education and Character (15)
- 03: The Flateto Principle (2)
- 02: Need a Job, eh? (0)
- April 2007 (15)
- 30: Chime-in Comes Before Buy-in (1)
- 28: Amazon Alumni on Linkedin (0)
- 27: Shmula Now at eBay (9)
- 26: Quasi-Lean at a Call Center (0)
- 22: Obeya & Communication Breakdown (3)
- 20: On Queueing and Elevator Mirrors (3)
- 19: Deming’s 14 Points and Home Building (2)
- 16: “Ask ‘Why’ Five Times About Every Matter” (9)
- 12: Kanban Types and Analytical Sizing (6)
- 07: Complexity: Different Ways, Same Output, or is It? (0)
- 07: Queueing Theory and Terrorism (0)
- 06: Attacking Business Complexity (1)
- 06: From Factory Floor to the Hospital (1)
- 03: Zero Defects is Wrong Approach (11)
- 02: Multi-Tasking Leads to Lower Productivity (15)
- March 2007 (25)
- 29: Queueing, Disneyland, and FastPass (10)
- 27: Explaining Variation (3)
- 26: Psychology of Queueing & Disneyland (8)
- 24: Unarticulated Customer Needs (2)
- 23: Ford’s Contribution to Just-In-Time (0)
- 23: Improving Patient Flow with Lean (1)
- 23: The DMAIC Framework (0)
- 23: Shmula on Vacation (0)
- 18: Toyota-Style Management in Healthcare (4)
- 16: Managing Constraints Under Peak Volumes (5)
- 15: Smooth Flow, Memory Simple, Motion Simple (0)
- 14: Takt Time in Service Operations (7)
- 12: The Toyota A3 Report (12)
- 12: The Learning Curve (2)
- 07: Genchi Genbutsu and the Toyota 4Runner (0)
- 05: Interviewing Clocky (0)
- 04: Is Data Loss a Problem? (1)
- 04: Microsoft Vista Ad with iBook (3)
- 04: Part 6: Unethical Word-of-Mouth Marketing Strategies (0)
- 04: Part 5: Positive Word-of-Mouth Marketing Strategies (0)
- 04: Part 4: Organic vs. Amplified Word-of-Mouth Marketing (0)
- 04: Part 3: The Philosophy of Word-of-Mouth Marketing (0)
- 04: Part 2: Types of Word-of-Mouth Marketing (0)
- 03: Part 1: What is Word-of-Mouth Marketing (1)
- 01: YouTube’s Queueing Properties (4)
- February 2007 (19)
- 28: Toyota and Word-of-Mouth Marketing (0)
- 27: The Toyota Product Development System (3)
- 26: Genchi Genbutsu & Ethnography (3)
- 24: Lean for Software: Interview with Mary Poppendieck (6)
- 23: The Toyota Code of Conduct (2)
- 21: The Interface is the Product (2)
- 20: Burning Google Bridges (3)
- 18: Living with the Suboptimal (1)
- 18: Simplifying Shmula (5)
- 15: Me.dium — Don’t Make Me Think! (7)
- 14: Reviewing Gusto.com (0)
- 13: Process Cycle Efficiency (PCE) (1)
- 12: Snowboarding with the Kids (0)
- 10: The Stand-Up Meeting, a Lean-to-Agile Lexicon (3)
- 10: Reviewing Carbonite (6)
- 07: Start with the Customer, and Work Backwards (4)
- 06: History of Backcountry.com (1)
- 05: Q&A with Jeff Barr, Amazon Web Services (6)
- 02: Process Measures — Productivity and Efficiency (3)
- January 2007 (30)
- 31: The Presidential Election and The Majority Rule System (2)
- 30: Random Selections from Everyday Spam (2)
- 29: Gratuitous ClipArt (4)
- 28: HTML Validation Errors on Google Homepage (3)
- 28: Toyota Factory in Ontario, Canada (2)
- 24: The Bullwhip Effect (1)
- 24: Knocking Down a Wall (3)
- 23: The 8th Type of Muda (0)
- 23: Forecasting – Unweighted and Weighted Moving Average Model (3)
- 22: Introduction to Forecasting (0)
- 22: Comment on Qwest Customer Service (33)
- 22: Chicago is ranked #1 (1)
- 18: The Apple iPhone Supply Chain (23)
- 17: Bill Marriott walks The Gemba (2)
- 15: Analyzing LicketyShip (5)
- 15: Martin’s Dream (0)
- 15: Targus – Excellent Customer Service (1)
- 15: Shotgun Approach to Recruiting (1)
- 14: The Face of Wisdom Teeth Removal (3)
- 12: Mark Cuban, NBA Fines Ajaxified (9)
- 12: Market Research on Google (0)
- 12: Donald Trump’s 1992 Bankruptcy (0)
- 11: Amazon.com’s 2006 Holiday Performance (0)
- 11: OnStar is a Valuable Service (2)
- 06: Simplify Your Product Design (0)
- 05: Toyota Motor Corporation: Company History (8)
- 03: Variation for Dummies (4)
- 01: Shmula, 2006: A Traffic Retrospective (5)
- 01: A Pageview Alternative? (1)
- 01: I Don’t Trust Seth Godin (18)
- December 2006 (13)
- 29: Service Defects at Los Hermanos Restaurant (4)
- 29: Tagging Shmula (1)
- 29: Snowboarding Season (0)
- 20: Teaching @ BYU Marriott School of Management (5)
- 14: Traceability, Visibility, & Order Pipeline of Events (6)
- 14: Bill Gates: “Utah Is A Different Place” (5)
- 11: Google, Click-Fraud, Insufficient Metrics (2)
- 11: Food.com: The 1999 Business Plan (2)
- 08: Remembering Milton Friedman (2)
- 07: SIPOC: Metrics? What Metrics? (1)
- 05: Why People Visit Amazon.com (1)
- 05: Image Uploading Patent (1)
- 04: Batch-and-Queue or Single-Piece Flow (9)
- November 2006 (29)
- 30: Good Complexity, Bad Complexity (4)
- 29: Venture Capitalist Aptitude Test (2)
- 28: Learning from the Dot Com Meltdown (2)
- 27: Only in Utah (0)
- 27: Little’s Law for Product Development (5)
- 25: On Buying a 2007 Suburban (5)
- 25: Book Review: 11/25/2006 (0)
- 24: Christmas Season, Lights, & Death (2)
- 21: Bodybuilder Recalls 650,000 PS3′s (0)
- 18: Yahoo’s Peanut Butter Manifesto: A Good Recipe For Many Companies (2)
- 17: Updated Timeline: Google, Microsoft, Yahoo (4)
- 17: Use OPML To Share Which Blogs You’re Subscribed To (1)
- 16: A Story of Community: Tower Records, Starbucks, KFC, & Even Microsoft (0)
- 16: We’ve Adopted a Baby Boy (10)
- 16: Your Customers Don’t Feel The Average (2)
- 15: Digg Ad on Calacanis Feed (0)
- 14: Jeff Bezos’ Risky Bet Isn’t New (3)
- 14: Rebranding For The Social Media (1)
- 13: Nuggets from The Business Plan Archive (0)
- 13: YouTube Founder Caught Mumbling “Web 3.0″ (2)
- 13: Recognizing Constraints & Bottlenecks (4)
- 10: Psychology of Queueing & Build-A-Bear Workshop (1)
- 10: Balancing Authenticity with Monetization (0)
- 10: Recognizing Munjal’s Like.com (1)
- 09: The Art of Potty Training Twins (0)
- 08: Kanban, Takt Time, & All-You-Can-Eat Meat (2)
- 07: Statistical Process Control — Why You Should Care (5)
- 06: Acquisition Mashup: Google-Microsoft-Yahoo (6)
- 04: Consensus, Committees, Paralysis, & Digraphs (2)
- October 2006 (26)
- 31: Google’s Acquisitions: A Timeline (24)
- 31: Travel Time & Waste (4)
- 31: Muay Thai Workout (3)
- 30: Digg Interactive Timeline (0)
- 30: Jack Welch & The Boston Globe, Final Chapter (0)
- 27: Disambiguating “Google” (1)
- 26: Jack Welch & The Boston Globe, Part 2 (0)
- 25: Jack Welch & The Boston Globe, Part 1 (1)
- 23: 12 Questions with Kaboodle (0)
- 23: Utah Deal Flow (1)
- 20: Call Centers as Queueing Systems (6)
- 19: Hanso Foundation Update (1)
- 19: PayPerPost, BlogToProfit, & other Disingenuous Acts (4)
- 17: Follow the Hummer (0)
- 16: Why Large Teams Suck (1)
- 16: What is Waste? (8)
- 13: The Junk Mail Business Model (1)
- 11: After YouTube, Who’s Next? (3)
- 10: Book Review: The 33 Strategies of War (0)
- 09: It’s Over: Google Buys YouTube (0)
- 06: MySpace is for Parents, Grandma, Grandpa & You (2)
- 05: ABC’s Lost: Season 3, A Season of Answers (5)
- 03: Digg: A Lesson in Freakonomics (2)
- 02: Shmula Search Engine Optimization (4)
- 02: NetFlix: Predictive Analytics & Recommendations (5)
- 01: Social Media, Explained…Kinda (1)
- September 2006 (21)
- 27: MyHeritage.com: Facial Recognition & Geneology (6)
- 27: Hyping Web 2.0: Techcrunch on Repetition (1)
- 26: Compare & Contrast: Utah Venture Capital (0)
- 25: Black Dolls, White Dolls (5)
- 22: Lean Consumption & Walk-in Clinics (1)
- 20: Information Technology at Toyota (4)
- 19: Bad Breath and Good Design (0)
- 18: TechCrunch Waffles on “Online Storage Perfection” (6)
- 15: BlackBerry & The Simple Life (7)
- 14: The Profit Tree (3)
- 13: Perceptual Maps: GMC Yukon XL or Chevy Suburban (11)
- 12: On Time-Traps and Waste (8)
- 11: Digg as a Game: Part Deux (1)
- 08: Digg as a Game (42)
- 07: Walt Mossberg Reviews Ancestry.com (0)
- 07: Queueing Theory: Part 4 (8)
- 05: Steve Irwin’s Death : Contextual Advertising Gone Bad (2)
- 04: MyFamily.com : Peanut Butter Fun (2)
- 02: Applied Regression Analysis (7)
- 01: TrackMeNot is a great idea, but has implications (2)
- 01: The Winner of the Amazon.com Schwag Raffle is . . . (1)
- August 2006 (24)
- 31: Totalitarian Powerpoint (1)
- 31: Today is the Day! (0)
- 30: Hooked on Django (1)
- 29: Linkedin: A Network of 35% Strangers (3)
- 28: 12 Questions with Mary Poppendieck (10)
- 26: Team Dynamics: Size Matters Redux (4)
- 25: Team Dynamics: Size Matters (2)
- 24: 5S (11)
- 23: WishList: Industrial Design Redux & the MacBook Pro (1)
- 23: No More OpenLaszlo (6)
- 21: Interview with Mary Poppendieck (12)
- 19: Click-to-Ship: Delivery Process Times (9)
- 18: Neighbor Dog Pooping On My Lawn (29)
- 17: Feedpass.com Goes Unsold on eBay (1)
- 16: Root Cause Analysis (13)
- 15: Oracle’s Branded Version of Linux (0)
- 14: Queueing Theory: Part 3 (10)
- 12: shmula.com: Amazon.com Schwag Giveaway (8)
- 11: Sifry’s Craposphere (2)
- 10: Lake Tahoe (1)
- 08: 10 Things I Learned from the AOL Search Data (7)
- 08: Flock (1)
- 07: Amazon Omakase (1)
- 02: Urge: An iTunes Killer? (1)
- July 2006 (17)
- 31: “The Long Tail” Ad Nauseum (8)
- 26: M. Night Shyamalan: Lady in the Water (1)
- 25: Scrum at Yahoo! (2)
- 24: Focus on the Customer (12)
- 20: 6 Things I’ve Learned from Alexaholic (2)
- 19: Software Development: Agile, Team Size and Dynamics (4)
- 18: Fun Mashup: HotCaptcha (1)
- 17: Ajax Toolkit Buffet: OpenLaszlo (0)
- 17: The Guerrilla-War-Of-The-Mind Strategy (0)
- 14: His Chin was Criticized: Market Segmentation (1)
- 13: Geneology Death Record, Ancestry.com (0)
- 11: Cumbaya Management Essentials (14)
- 08: Axiomatizing Majority Rule (2)
- 07: Shmula Cleans Stuff: Ethnography & Product Design (2)
- 06: Shmula Eats a Donut: Lean at Krispy Kreme (6)
- 04: Flock and Photobucket = FlockBucket (1)
- 02: Shmula Goes Camping: Drum-Buffer-Rope (8)
- June 2006 (26)
- 30: Word-of-Mouth Marketing (1)
- 29: The Wisdom of Crowds (3)
- 28: Landscaping and Trees (0)
- 27: Shutterfly IPO? (0)
- 27: Online Ads are big; Eyeballs are Back Again (0)
- 27: Acquisition Cost (2)
- 26: Unstructured Data: DB2 9 (0)
- 26: The Pareto Principle (7)
- 26: Don’t Waste the Customer’s Time (9)
- 24: Shark Bite Immunity (0)
- 22: Customer-focused Product Management (2)
- 20: Customer Obsession: In Real Time (1)
- 19: The Polarity Strategy (0)
- 19: Spings Attack Shmula (2)
- 17: Help with Ruby (2)
- 16: Good Intentions Gone Wild (1)
- 15: queueing theory: part 2+ (10)
- 14: The Military & Business (0)
- 13: 13 things I’ve learned from Google Trends (2)
- 12: Yahoo! Mail Beta — Rocks! (0)
- 12: Scoble & Microsoft: A Circus Act (12)
- 07: scoble: personal or corporate blog? (7)
- 07: Learning Ruby (0)
- 01: disruptive companies: zillow.com (2)
- 01: Splog or Blog? (0)
- 01: amazon.com: work experience #9 (1)
- May 2006 (20)
- 31: splogs are evil (2)
- 30: shmula splog bait: young women playing texas hold ‘em without insurance (0)
- 30: google earth and mazda (2)
- 29: when bad things happen to good blogs (4)
- 25: abc’s lost == tv 2.0 (1)
- 24: debating with geeky greg (0)
- 23: how much is your blog worth? (1)
- 23: google video ads (1)
- 22: fun with patents : hole in my pants (3)
- 19: queueing theory: part 1 (21)
- 19: baseball season: i’m the coach (0)
- 18: amazon.com: work experience #8 (0)
- 16: new yahoo! homepage (0)
- 12: what is mesothelioma? adwords? (0)
- 12: customer obsession (8)
- 10: disruptive companies: ehealthcompete (0)
- 09: fun nonsense (0)
- 09: wanna buy a search engine? (0)
- 08: vonage ipo; stock to customers? (1)
- 01: disruptive companies: mozy (1)
- April 2006 (38)
- 30: disruptive companies: mwi (0)
- 28: disruptive companies: inoveon (1)
- 27: abc lost, free content (0)
- 26: google blogoscoped (0)
- 26: disruptive companies: Xfire (0)
- 25: yahoo! open shortcuts (0)
- 25: university of texas at austin hacked (0)
- 25: findory works well (1)
- 23: disruptive companies: plaxo (4)
- 22: tinyurl or snipurl: which is shorter? (13)
- 22: quoted by inside google (0)
- 21: disruptive companies: update & schedule (0)
- 20: disruptive companies: bzzagent (2)
- 20: disruptive companies (0)
- 20: paul allen – the lesser, writes about shmula (who is that?) (0)
- 19: feedburner buzzboost (4)
- 19: amazon.com: work experience #7 (0)
- 17: search engine optimization, mwi (0)
- 16: fighting leukemia (0)
- 16: amazon.com: work experience #6 (0)
- 16: disco, afro loop, & risk taking (0)
- 16: guy kawasaki links to shmula (0)
- 14: google calendar, lost online, itunes (1)
- 13: amazon.com: work experience #5 (0)
- 12: peanut butter looplet (3)
- 11: amazon.com: more work experience (1)
- 11: officially off blogger (2)
- 08: rejecting blogspot, voip (0)
- 08: getting off blogspot.com (0)
- 07: lunch with mozy, etc. (0)
- 07: amazon.com: work experience #4 (0)
- 06: amazon.com: work experience #3 (1)
- 05: amazon.com: work experience #2 (0)
- 05: amazon.com: work experience #1 (1)
- 05: omniture initial public offering (0)
- 05: my experience at amazon.com (0)
- 03: industrial design & things of that nature (1)
- 01: anesthesia, mozy, basura (1)
- March 2006 (9)
- 31: job interview with lowermybills (1)
- 30: moved a lot (2)
- 30: pictures (0)
- 30: lockedown, blast door (1)
- 29: my interview and job offer from google (164)
- 28: wall street journal & disambiguation (1)
- 27: new house (0)
- 26: canker sores (1)
- 26: around the block (5)







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