Posts tagged as:

amazon

Jeff Bezos: It is Harder to be Kind than Clever

by Pete Abilla August 19, 2010

Jeff Bezos gave a wonderful commencement  address to the Princeton University 2010 Baccalaureate class. In that speech, he shares some wisdom he learned from his grandfather that has stayed with him all throughout his life. Here’s that video, followed by the speech in text: “We are What We Choose” Remarks by Jeff Bezos, as delivered [...]

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The CEO Drives the Brand and the Culture

by Pete Abilla July 1, 2010

While most Lean efforts are often bottom-up (some middle) and few are top-down, the CEO drives the brand and the overall culture of the company. Put another way, how the CEO is (their being, not just outward behavior – but who they are) – in large part, describes what the rest of the company is [...]

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Lean Thinking and the Amazon Kindle

by Pete Abilla December 11, 2009

I receive emails from recruiters – frequently.  So, as a favor to them, I am posting a job for your interest: the hiring company is Amazon.com. Below is one job description and contact information, but if you go to the Amazon.com website, there are over 50 open positions looking for people with experience in Lean [...]

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Goodbye Customer: Loyalty, Costs, Complexity, and Recovery

by Pete Abilla August 22, 2009

Goodbye Customer. That is sometimes what we say, without knowing the full costs and burden that proposition means on the business.  Ironically, businesses are often unaware that their actions are pushing the customer away while at the same time trying to recover and retain them through expensive customer retention programs.  Metaphorically, this is like pushing [...]

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Amazon and Zappos Sitting in a Tree

by Pete Abilla July 22, 2009

As most you know by now, Zappos has entered into a definitive agreement with Amazon.com and will become a wholly owned subsidiary of Amazon.  This is exciting and, after speaking with my friends both at Amazon and at Zappos, they are all quite excited too.  Congratulations to Amazon, Zappos, Tony Hsieh, and Jeff Bezos 1  [...]

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The Source of Dirt

by Pete Abilla May 26, 2009

In Amazon’s 2008 letter to shareholders, Jeff Bezos shares about a Kaizen event he participated in: At a fulfillment center recently, one of our Kaizen experts asked me, “I’m in favor of a clean fulfillment center, but why are you cleaning? Why don’t you eliminate the source of dirt?” I’ve spoken numerous times about Bezos [...]

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Lean & Six Sigma at Amazon.com

by Pete Abilla April 10, 2008

A friend of mine recently contacted me, seeking my advice on how to get a job at Amazon.com; my friend is a top-notch software engineer, manager, and an all-around good person and leader.  The job he is interested in is for a position as a software development manager in reverse-logistics at Amazon.com.  My friend qualifies [...]

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