In Their Natural Environment

emergency room, wait time, queueing theory, design thinking, shmula, ideo, ethnography, anthropology, lean manufacturing, lean thinking, six sigma, metacool, diego rodriquezI scheduled a meeting this week and a room for our meeting.  During the course of our conversation, we began to discuss process and other items related to the their work.  Gratefully, I had enough awareness to stop the conversation and we, as a team, walked out to the Gemba and continued our discussion there.

emergency room, wait time, queueing theory, design thinking, shmula, ideo, ethnography, anthropology, lean manufacturing, lean thinking, six sigma, metacool, diego rodriquezI scheduled a meeting this week and a room for our meeting.  During the course of our conversation, we began to discuss process and other items related to the their work.  Gratefully, I had enough awareness to stop the conversation and we, as a team, walked out to the Gemba and continued our discussion there.


Business and Garden-Variety Defects

life is like a garden, lean thinking and gardening, root cause analysis, six sigmaWorking in the garden can teach us a lot about the natural course of plants, trees, and weeds.  Indeed, there are many corollaries between weeds in the garden and defects in a business setting.  What can we learn from the natural world that are applicable in business?

The Garden is the Gemba

life is like a garden, lean thinking and gardening, root cause analysis, six sigmaWorking in the garden can teach us a lot about the natural course of plants, trees, and weeds.  Indeed, there are many corollaries between weeds in the garden and defects in a business setting.  What can we learn from the natural world that are applicable in business?

The Garden is the Gemba