As a service which is delivered at cost to its customers, education requires that product and process be carefully defined. However, a lack of
3 Ways Lean Six Sigma Can Reduce Absenteeism
Worker absenteeism is a problem that causes countless managers and business owners headaches as they try to figure out how to run their businesses
4 Practical Process Improvement Methods for an Academic Institution
A key part of Business Process Management (BPM) is the application of process improvement methods. These methods are a representation of an overall
Understanding the 5 Laws of Lean Six Sigma
The Lean manufacturing process and Six Sigma approach are two independent and entirely distinct tools used in project management. However, when used
The Marriage of SOA and Design for Six Sigma (DFSS)
Design for Six Sigma (DFSS) and Service-oriented Architecture (SOA) are two closely related concepts whose proximity is explored surprisingly rarely,
RCA Moves You Closer to The Truth
It is said that somewhere between Point A and Point B lies the truth. Finding that elusive point of fact is one of the most challenging opportunities
Understanding Cycle Time to Improve Business Processes
The phrase cycle time' may not be familiar to you, but understanding its importance will undoubtedly help you to improve your business processes. Your
PDCA Creates a Culture of Critical Thinking
PDCA is a methodology used to control and continuously improve processes and products. The roots of the philosophy can be traced back to the Tokyo
Introduction to Hypothesis Testing in Six Sigma
Hypothesis testing is easier than it sounds. In its most basic form, it relates to a method that can be used to to make a rational decision in