by Pete Abilla May 26, 2009In Amazon’s 2008 letter to shareholders, Jeff Bezos shares about a Kaizen event he participated in: At a fulfillment center recently, one of our Kaizen experts asked me, “I’m in favor of a clean fulfillment center, but why are you cleaning? Why don’t you eliminate the source of dirt?” I’ve spoken numerous times about Bezos [...]
by Pete Abilla July 6, 2008I’ve spoken extensively about the unheralded — but, arguably, the most important — Pillar of The Toyota Production System: Respect for People. Today, I want to highlight an interesting company that appears to have done an amazing job at Participative Management and in eliminating fear and mediocrity in the workplace: Semco Group. I was first [...]
