I’ll be teaching at BYU’s Business School as an Adjunct Professor. I’ll be teaching BUSM 361, Operations and Supply Chain Management. I’m excited to do this; it’ll only be part-time, 8AM – 9:20AM, on Tuesday and Thursday. This is somewhat of a recreational activity for me, while I keep my “real” job. I’m excited to be teaching.
Below is a rough list of topics that I’ll cover in the class:
CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAINS
- Introduction to Operations and Supply Chain Management
- Operations and Supply Chain Strategies
- Business Processes
- Managing Quality
ESTABLISHING THE OPERATIONS ENVIRONMENT
- Managing Projects
- Developing Products and Services
- Process Choice and Layout Decisions in Manufacturing and Services
- Managing Capacity
ESTABLISHING SUPPLY CHAIN LINKAGES
- Forecasting
- Sourcing Decisions and the Purchasing Process
- Logistics
PLANNING AND CONTROLLING OPERATIONS AND SUPPLY CHAINS
- Sales and Operations Planning (Aggregate Planning)
- Managing Inventory throughout the Supply Chain
- Managing Production across the Supply Chain
- Lean Manufacturing and Six Sigma (DMAIC/DMADV)
- Managing Information Technologies across the Supply Chain
The items above are the topics in the book; I’m going to skim or skip some parts and focus on others. The class is a very broad survey of Operations and Supply Chain, but I plan to focus heavily on Lean, Six Sigma, and Queueing Theory.
This will be fun; I’m excited and I look forward to be teaching at BYU.
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This post was written by Pete Abilla | ||||









Jeff Bezos and Root Cause Analysis
The Apple iPhone Supply Chain
The Toyota A3 Report
Queueing, Disneyland, and FastPass
Zipcar Customer Experience: Variability, Utilization, and Queueing
Visual Management and Self-Reliance
Process Control and Luck
Poka Yoke Example: Prevent Error Through Embarrassment and Humiliation
Quality and Continuous Improvement;
{ 4 comments… read them below or add one }
Cool beans! This sounds great and is right up your alley!
That sounds like a really cool (and very useful to me) class! I wish I had the chance to take it! I’m not really at all interested in management, but as a SupplyChain dev, it would probably come in handy. Any chance you’ll be sharing some info with the rest of us out here? (any suggestions for devs new to supply chain? i know you probably have some good info/suggestions)
When you were at amazon, were you a manager or a dev?
Have fun with the class!
I’d be interested to hear how Queueing Theory fits into the lean six sigma freamwork – can you share this?
Holy smokes! This is wonderful news. I am happy for your students– they will get world class training from you for sure! Congrats Pete.