Leadership is tough! Research states that 46% of all improvement initiatives fail due to lack of leadership. Taken with other evidence, clearly more work is needed to develop lean leaders. One key leadership behavior related to this trait is the ability to perform Hansei, Japanese for ‘reflection,’ often referring to critical self-reflection. Only when we deeply reflect on our mistakes and opportunities can we attempt to move forward in our journey towards perfection.
Roselinde Torres is a senior partner and managing director at the consulting firm, BCG. She works in the firm’s people and organization practice area. Watch her discuss what it really takes to be a great leader.