Genichi Taguchi is a name which will forever be associated with quality control. His pioneering thoughts and subsequent work changed the field forever. His focus was into greater customer satisfaction by looking into the loss of quality. He challenged the prevalent ideas of production where it was okay if a defect was within a tolerance […]
George Box
Early Life & Achievements George Edward Pelham Box was born in Kent, England. He was a renowned statistician and theorist of quality control. He completed his bachelor’s degree in mathematics and statistics from University College, London. He presented the initial proposal of his thesis to be completed under master’s to his guide and impressed […]
Peter Drucker and His Contributions to Business Management Processes
Peter Drucker is a name which will remain etched into the halls of management forever. His work in balancing the profits of a company to worker empathy is considered groundbreaking. Drucker was strongly influenced by the lectures and studies of the famed economist Joseph Schumpeter and John Keynes. His focus was mainly on the people […]
Harold Dodge
Harold French Dodge was born in Lowell in 1893 and was among the key architects of the field of SQC (Statistical Quality Control). Dodge completed his B.S. in electrical engineering from M.I.T. in 1916 and his master’s degree in physics from Columbia University in the year 1917. He worked at the Bell Laboratories quality assurance […]
Noriaki Kano: Contributions to the Theory of Process Improvement
Dr. Noriaki Kano, a Japanese educator and thinker, is one of the world’s leading authorities in the field of quality management and process improvement. He is an emeritus professor of TUS (Tokyo University of Science). Kano did his undergrad, post-grad, and doctorate degrees from the University of Tokyo. A Brief Discussion of Kano’s Works He […]
Frederick Winslow Taylor
Early Life & Achievements F. W. Taylor, popularly known as the father of scientific management, was born in Philadelphia, Pennsylvania in 1856. He started his career as a machinist and shop floor worker at Midvale Steel Works and belonged to an aristocratic family. His promotions came fast; he finally served as the Chief Engineer of […]
Joseph Juran: Contributions to The Theory of Process Improvement
Joseph Moses Juran (1904) was born in Romania. He demonstrated his quest for knowledge since an early age; in school, his mathematical and scientific proficiency was brilliant. He was the first member of his family to enroll in the University of Minnesota in 1912. In 1924, he earned a bachelor’s degree in electrical engineering from the […]
Richard Beckhard and His Contributions to Organization Development
Richard Beckhard will forever be remembered as a pioneer in advocating changes in a systematic manner across large organizations. Change is an inherent property of evolution and holds true for organizations as well as people. Accepting changes by the latter is simpler because the scale is low. Organizations, on the other hand, are large and […]
Armand Vallin Feigenbaum and His Contributions to Process Improvement
Armand V. Feigenbaum is an American quality specialist who devised the concept of Total Quality Control (TQC). This concept later became the foundation stone of the stream of TQM (Total Quality Management). Early Life, Work & Contributions Armand V. Feigenbaum earned his master’s and doctorate degrees from MIT. During his doctoral studies, he started writing […]
Eugene Lodewick Grant and His Contributions to Quality Control and Engineering Economy
Eugene Lodewick Grant is a name not much heard around the great halls of modern engineering, but he was a stalwart in the field. Amongst select circles, he is best known for a book he published back in 1930 about engineering economics and quality control. Some feel that Grant could not get proper recognition despite […]
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