The concept of Hoshin Kanri provides clarity and focus to an organization, by aligning strategic goals through all levels of an organization. It creates an organic flow of information which runs through an organization, where goals run down from management, through the mid-level operation to the production floor. In return, the flow reverses and the […]
[VIDEO] Building Strength With Key Performance Indicators
Key Performance Indicators (KPIs) can shape strategy and fact-based decision making inside businesses, only if those inside the organization act on them. It doesn’t matter how brilliantly you’ve aligned your KPIs to your strategy, or even how brilliantly you have captured and presented the relevant KPIs, if they aren’t used as they were intended. If […]
Key Performance Indicators Can Predict an Impending Storm
Key performance indicators (KPIs) are among the most common tools used in business to help manage more effectively and guide the progress of the organization. They provide clarity to murky issues and put the spotlight on potential opportunities. Key performance indicators can help an organization predicate an impending storm and avoid potential downfalls. Leaders often […]
Data Types in Six Sigma
In the introduction to the Measure Phase, I mentioned that our focus is in the practical use of data. In that spirit, by the end of this module on Data Types in Six Sigma, You’ll understand the role of data in Six Sigma Know the difference between discrete and continuous data Know how to collect […]
The Project Charter in Six Sigma
The Project Charter in Six Sigma DMAIC Project is one of the most important artifacts that will keep the team on the same page, stakeholders aware and communicated to, and will help the Black Belt Project Lead stay on track and focused. In this 5:37 minute video, you’ll learn how to create a strong and […]
Business Needs Assessment
In this 6:46 minute video entitled “Business Needs Assessment”, we introduce several ways to identify the needs of a business and demonstrate how to create a business case from that information. We specifically teach two specific methods: Performance Metrics Mapping: This explains the nested approach and how to align your specific areas of responsibility to […]
How to Write an Effective Problem Statement in Six Sigma
The Problem Statement in Six Sigma is deceptively simple. Yet, we know it is so difficult to write. Why? And how can we effectively write one that is convincing, rallies people around the cause, aligned and focues, and maintains momentum for the team after the inertia has worn off? So, how to write an effective […]
Purpose of CTQ Metric and How to Create a Critical to Quality Tree
The purpose of Critical To Quality trees is to convert customer needs or wants to measurable requirements for the business to implement. This approach assumes that the customer can articulate what they want. There are, of course, needs and wants, that are unarticulated; for that, ethnography or genchi genbutsu are good approaches. Critical to Quality […]