One of the most impressive operating companies is Amazon and how they fulfill orders and ship to their customers. Their processes are considered
Lean Six Sigma: Exploring Amazon Dash
When you're running low, just push a button and a new product will be delivered to your door! Sounds like something snatched right from the space age
Doing It the Amazon Way: A Factory Tour
Amazon is like Frank Sinatra ¦ they do it their way! If you live in 27 cities that offer the Prime Now service, you will get a rare opportunity to see
Customer Service Rankings for Amazon.com
Customer Service Rankings for Amazon.com - It's no secret that Amazon is the most customer-centric company on the planet - that's clearly their aim
What is Amazon’s Idea of Good Customer Service?
Let's face it. If you provide a poor customer experience, your customers will leave you. But "good" is debateable, but "bad customer service" is less
Good Customer Service Examples – Chat from Amazon
Great customer service is becoming more and more common as companies become more and more aware that investing in great customer experiences is
Marc Onetto: Lean and Six Sigma at Amazon.com
Here is a video of Mark Onetto, Senior Vice President of Worldwide Operations and Customer Service at Amazon.com; in this video he explains the role
Inside Look at 15 Amazon.com Fulfillment Center Videos
Much has been said about Amazon and how they treat their associates that work in the warehouses. I was an employee at Amazon and I personally didn't
Acquisitions of Amazon, Yahoo, Microsoft, Google
This post shows merger and acquisition (M & A) activity of Google, Amazon, Microsoft, and Yahoo. I attempt to do this in a nice scrollable