We define the word standard as “a level of quality or attainment.” In the practice of the Lean methodology, that carries significant weight and high expectation. When you carry that thought process further to the healthcare industry, the act “setting a standard” carries with it very high expectations of knowledge and practice that impacts the life and health of patients. So, when we refer to setting the standard for Lean Quality in Healthcare, one person comes to mind immediately.
Mark Graban is the person we look to for setting the highest standard and example in Lean for Healthcare. Mark has elevated his expertise to the very top of Lean Healthcare practice. Through years of hard work, professional development and educational achievement, Mark has tirelessly forged his craft and become a master or expertise in his practice. His educational achievements include a BS in Industrial Engineering from Northwestern University, an MS in Mechanical Engineering and an MBA from MIT. Mark’s professional resume includes work in several industries, including automotive, technology and industrial products, along with healthcare.
His strength, knowledge and expertise has allowed Mark to become an award winning author, consultant and keynote speaker. His book Lean Hospitals: Improving Quality, Patient Safety and Employee Engagement will have its third edition released this year and earlier editions have been translated into eight different languages.
Mark is now forging a new opportunity with a dynamic change simulation program. As a certified facilitator of this interactive program called ExperienceChange, Mark is able to take executives, managers and change agents in healthcare and have them experience a year of organizational change in a one day session.
He has several ExperienceChange seminars coming up:
San Antonio — January 27, 2016
Dallas/Fort Worth — March 15, 2016
Register for his seminars here.
According to Mark:
“Many Lean initiatives struggle or fail. Why? One reason is due to a lack of change management. Organizations that properly define a strategy for Lean, engaging leaders and employees, and communicating better will be more successful. This interactive workshop, with its innovative computer simulation and case study, will allow you to learn and practice change management practices in a safe environment – getting a year’s worth of change management experience in just one day.”
To learn more about Mark, visit his website.