It's easy to collect information about the way your organization is running, especially nowadays with the help of modern technology. And yet,
5 Lean Strategies to Improve Operations at a Call Center
Call centers are among the most dynamic types of organizations, and the environment in a place like this can be hectic. They require a lot of precise
How Will Lean Look in the Future?
Lean is constantly evolving, and even though it's a relatively new concept, it's already gone through lots of different iterations and phases. Today,
Why Fresh Data Is Critical for Continuous Improvement
One of the fundamental concepts of lean is continuous improvement the organization must always strive for advancement. However, implementing this is