Dr. Noriaki Kano, a Japanese educator and thinker, is one of the world’s leading authorities in the field of quality management and process improvement. He is an emeritus professor of TUS (Tokyo University of Science). Kano did his undergrad, post-grad, and doctorate degrees from the University of Tokyo. A Brief Discussion of Kano’s Works He […]
Joseph Juran: Contributions to The Theory of Process Improvement
Joseph Moses Juran (1904) was born in Romania. He demonstrated his quest for knowledge since an early age; in school, his mathematical and scientific proficiency was brilliant. He was the first member of his family to enroll in the University of Minnesota in 1912. In 1924, he earned a bachelor’s degree in electrical engineering from the […]
Armand Vallin Feigenbaum and His Contributions to Process Improvement
Armand V. Feigenbaum is an American quality specialist who devised the concept of Total Quality Control (TQC). This concept later became the foundation stone of the stream of TQM (Total Quality Management). Early Life, Work & Contributions Armand V. Feigenbaum earned his master’s and doctorate degrees from MIT. During his doctoral studies, he started writing […]
[VIDEO] Applying Kaizen at Home
![[VIDEO] Applying Kaizen at Home](https://www.shmula.com/wp-content/uploads/2019/01/yc3s9e7yl_0-150x150.jpg)
Everyone is searching for the magical formula or ‘guru’ to help them find perfection in their personal lives. Type in “self-help” in your browser, hit search and pages of results will fill your screen. There are endless amounts of solutions to every possible behavior known to man and a guru behind every one of those […]
Philip Crosby: Contributions to The Theory of Process Improvement and Six Sigma
Philip Crosby is a noted quality professional, author, and consultant who is widely known for promoting the concept of “zero defects” and for attempting to define quality from the viewpoint of conformance to requirements. He was born in West Virginia in 1926. He graduated from Western Reserve University and rendered service in the Navy during […]
Taiichi Ohno: Contributions to Process Improvement
Taiichi Ohno, popularly known as the pioneer of the Toyota Production System was born in Dalian, China in 1912. He graduated from the Nagoya Technical High School in Japan and joined Toyoda Spinning in 1932. He joined the Toyota Motor Company as a shop-floor supervisor in the year 1943 and rose to the position of […]
Edward Deming: Contributions to the Theory of Process Improvement
Career Snapshot and Milestones Edward Deming, born in Iowa in 1900, was a trained physicist with a doctorate from Yale University in 1928. His previous degrees were from the University of Wyoming and the University of Colorado. Dr. Deming has an extensive list of nearly 200 research papers, articles, and books covering a wide range […]
Eli Whitney: Contributions to The Theory of Process Improvement
Early Life Eli Whitney was born in 1765, the year of the Stamp Act, in Westborough, Massachusetts. He witnessed and grew up during the uproarious years of the revolution in America. Despite being the eldest son of a farmer, he didn’t have an interest in farming and was fascinated with machines and technology. Whitney was expected […]
Using Lean Six Sigma to Achieve Operational Excellence
OpEx and Six Sigma make for a powerful combination. The concept of Operational Excellence (OpEx) has been around for almost two decades. In the most basic terms, OpEx is a way of looking at a business as a whole rather than considering its individual parts separately. Using the principles of Lean Six Sigma and Operational […]
How Does Continuous Improvement Help Procurement?
Six Sigma is a methodology whose origins can be traced to manufacturing and uses metrics to determine the quality of the processes. What is its objective? To fine-tune processes to perfection. This is done by identifying faults and reducing deviations within the system. Six Sigma has been found to boost the motivation of staff, quality […]