DMAIC, which stands for Define, Measure, Analyze, Improve and Control, presents organizations with a data-driven, customer-focused approach to process improvement. Each letter is a phase, and it must be completed in sequential order before moving on to the next one. However, there is still confusion on when exactly the method should be used. When looking […]
How to Speed Up Lean Six Sigma Implementation
How to Speed Up Lean Six Sigma Implementation The Lean Six Sigma toolkit is a very versatile and potent technique for process improvement. The tools help users understand the process and increase their productivity. Used the right way, the methodology would help reduce costs and increase the quality standards of the products and services offered. […]
Frank and Lillian Gilbreth
Frank and Lillian Gilbreth Frank and Lillian Gilbreth are names which will forever be associated with engineering and process improvement. They believed efficiency to be paramount in any process and also that once a decision is made regarding a particular method, it should be replicated everywhere. They were pioneers in their own right in the […]
Kaoru Ishikawa: Contribution to The Theory of Process Improvement
Kaoru Ishikawa: Contribution to The Theory of Process Improvement Kaoru Ishikawa is known as the Father of Japanese Quality’. He invented major quality tools and concepts including the Fishbone diagram (cause and effect diagram) frequently used in the analysis of industrial processes and CWQC Company-Wide Quality Control. Ishikawa sponsored the “next operation (process step) as the client” […]
Walter A Shewhart and His Contributions to Statistical Quality Control
Walter A Shewhart and His Contributions to Statistical Quality Control Walter A Shewhart is a name highly revered amongst modern engineers as a man who married statistics, quality control, and process improvement in an era when quality control involved discarding defective items post-manufacture. He is often regarded as the grandfather of total quality management and […]
Noriaki Kano: Contributions to the Theory of Process Improvement
Dr. Noriaki Kano, a Japanese educator and thinker, is one of the world’s leading authorities in the field of quality management and process improvement. He is an emeritus professor of TUS (Tokyo University of Science). Kano did his undergrad, post-grad, and doctorate degrees from the University of Tokyo. A Brief Discussion of Kano’s Works He […]
Joseph Juran: Contributions to The Theory of Process Improvement
Joseph Moses Juran (1904) was born in Romania. He demonstrated his quest for knowledge since an early age; in school, his mathematical and scientific proficiency was brilliant. He was the first member of his family to enroll in the University of Minnesota in 1912. In 1924, he earned a bachelor’s degree in electrical engineering from the […]
Armand Vallin Feigenbaum and His Contributions to Process Improvement
Armand V. Feigenbaum is an American quality specialist who devised the concept of Total Quality Control (TQC). This concept later became the foundation stone of the stream of TQM (Total Quality Management). Early Life, Work & Contributions Armand V. Feigenbaum earned his master’s and doctorate degrees from MIT. During his doctoral studies, he started writing […]
[VIDEO] Applying Kaizen at Home
Everyone is searching for the magical formula or ‘guru’ to help them find perfection in their personal lives. Type in “self-help” in your browser, hit search and pages of results will fill your screen. There are endless amounts of solutions to every possible behavior known to man and a guru behind every one of those […]
Philip Crosby: Contributions to The Theory of Process Improvement and Six Sigma
Philip Crosby is a noted quality professional, author, and consultant who is widely known for promoting the concept of “zero defects” and for attempting to define quality from the viewpoint of conformance to requirements. He was born in West Virginia in 1926. He graduated from Western Reserve University and rendered service in the Navy during […]