Attitude While Waiting and Psychology of Queueing is the topic of this article. This is exactly what we learn in a recent movie I saw. I took the
Bottlenecks and Fast Food
One of the key lessons in is that the contraint or the bottleneck determines the throughput for the entire system. This means, then, that if we
Impact of Variability on Process Performance and the Queue
All processes are subject to some variability. More common explanations of variability describes variability as either Common-Cause or
Waiting in Line for a Haunted House
This weekend my wife and I waited in the cold, wet, Utah winter weather to go through a haunted house -- The Castle of Chaos. In the course of trying
Waiting in Line to Pump Gas Doesn’t Feel Long When You Watch TV
More and more gas stations have television displays that play commercials and T.V. shows as you pump gas. While the primary motivation for these
Mirrors Reduce the Average Waiting Time for Elevators – Emotionally, but not Physically
I went to California earlier this week for business. I rode in an elevator and that experience reminded me of a simple, yet effective way to aleviate
Queueing Theory and Terrorism
I found this nice case study of Queueing Theory applied to the problems of terrorism. In general, the problems of terrorism can be summed-up as a
Multi-Tasking Leads to Lower Productivity
Multitasking Leads to Lower Productivity according to Little's Law. It is a myth: It leads to lower productivity not higher. This article and others
Disneyland Wait Times and Queueing Theory and Impact of Fast Pass
In a previous article, I discussed the Psychology of Queueing and my experience at Disneyland while on vacation with my family. In this post, I want