Key performance indicators (KPIs) are among the most common tools used in business to help manage more effectively and guide the progress of the
Understanding Weibull Analysis
Weibull analysis is a specific type of statistical analysis that attempts to predict how a product will behave over its lifetime, what kinds of
Process Reliability vs Process Capability: The Differences
There is a lot of talk about process reliability and process capability in lean circles, and while many leaders believe that they have a firm grasp on
Continuous Improvement in a Call Center: 5 Challenges to Overcome
When it comes to a call center, there are some specific challenges to consider which might not be immediately obvious. Once you're aware of
Common Cause vs. Special Cause: The Basics of Process Variation
When dealing with process variation, you'll need to learn to recognize the two general types of it, and the ways they impact the operation of your
Statistical Process Control Methods in Healthcare Settings: An Overview
Statistical process control is a tool with multiple applications, and it can easily be adapted to various environments. When it comes to healthcare,
Using Regression Analysis to Improve Cause and Effect Analysis
Cause and effect analysis is a great way to study the chain of events that led to specific developments in your process, and it can get as detailed as
Understanding Variation Reduction in DFSS
Design for Six Sigma or DFSS is a methodology that relies on various forms of statistical analysis to achieve an increase in productivity in an
The Connection Between Check Sheets and Data Analysis
Check sheets are a tool with a lot of unrealized potential, at least in the way they're being used in various organizations around the world. While