A SIPOC is a high level process map that includes Suppliers, Inputs, Process, Output, and Customers. The video below explains SIPOC and shows several examples from real world Six Sigma projects. You can order SIPOC template with the Lean Six Sigma templates bundle. A SIPOC can also help us identify the metrics that matter. To […]
Videos on Lean Manufacturing, Six Sigma, Operations and Supply Chain. These videos are meant to be instructive and educational, showing the reader virtual factory tours and other educational items related to the practice of Lean, Six Sigma, and efficient and effective application and Operations best practices.
In this short 2:47 minute video, you will learn why Stakeholder Analysis is important, how to conduct a stakeholder analysis, and develop an effective communication plan that you can use in your lean or six sigma initiatives. Let’s begin with defining what a “Stakeholder” is. A stakeholder can be defined as: Any individual, group, or […]
The Voice of the Customer is a process used to capture the requirements or feedback from the customer (internal or external) to provide them with a service or product that meets their articulated needs1. This assumes that the customer know what they want and need. Of course, this is not always true, so this common […]
Standard Work in Lean Six Sigma is a very misunderstood topic. We explain Standard Work in this video and show you how to begin applying this principle today. Taiichi Ohno is credited with having said: When there is no standard, there is no Kaizen In other words, when a process is performed unsystematically in different […]
Six Sigma is a business improvement methodology that was developed at Motorola to systematically reduce or eliminate defects and reduce variation. Six Sigma typically follows the Define, Measure, Analyze, Improve, or Control framework (DMAIC), sometimes referred to as DMAIC Framework Six Sigma. Six Sigma also has the Define, Measure, Analyze, Design, and Verify framework (DMADV), for product design, or redesigning […]
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | RSSThe guys at Gemba Research pointed me to this great video on the Toyota factory in Cambridge, Ontario, Canada. This is the opening of the Toyota Ontario Canada plant. In this article, you’ll see the Toyota Production System first-hand. “We don’t lay people off. There […]
The Pareto Principle was named after an Italian economist who discovered that 80% of the wealth in Europe was concentrated in 20% of the population. This discovery is also known as the 80/20 rule or the Law of the Vital Few. The Pareto Principle is a phenomenon that finds application in many places, such as […]