Leadership Interviews | Innovation and Thought Leaders

Review of: Interview with Leaders

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Rating:
5
On June 21, 2013
Last modified:September 22, 2014

Summary:

Leadership, Innovation Interviews.

This page contains a comprehensive list of interviews Shmula.com has held with business leaders, innovation thought leaders, and customer experience practitioners.

Lean Leadership Interviews

jeffrey liker, toyota way author

Jeffrey Liker, NYT Best Selling Author, Professor, and Author of the Toyota Way

Jeffrey Liker, author of The Toyota Way, shares his thoughts on Toyota Kata, why sometimes root cause analysis isn't necessary, and what else he is excited to learn - even after 30 years of being a student of the Toyota Production System.

eric ries leanstartup interview with pete abilla

Eric Ries, Author of the Leanstartup

In this Podcast interview with Eric Ries, the author of The Leanstartup, we learn about the how he's applied Lean principles to starting companies. He also tells us about his consulting work with GE and how GE, worldwide, has applied Leanstartup throughout all its divisions and is considering Leanstartup as its new Operating System for the company.

lead with respect, michael balle picture

Michael Balle, Author and Respected Lean Thinker

Michael Balle is a leading voice in Lean. In this interview, he shares with us his thoughts on Lean, tells us about his book, and spends a good amount of time discussing Respect for People.
head of content production at ebay, michael jonesMichael Jones, Head of Content at eBay

Michael Jones is the Head of Content at eBay and is the son of Daniel T. Jones, the co-author of The Machine that Changed the World - the watershed book that first brought awareness of the Toyota Production System to America.

akash trevidi, kiva.org, lean startup conference 2014

Akash Trevidi

We caught up with Akash Trevidi, a product manager at Kiva.org, the microfinance company that aims to help entrepreneurs worldwide in order to alleviate poverty through self-reliance and entrepreneurship.

hugh molotsi, intuit labs, lean startup

Hugh Molotsi, VP of Innovation at Intuit Labs

We caught up with Hugh Molotsi at the Lean Startup Conference. Hugh is the VP of Innovation at Intuit Labs. In this interview, we discuss how to encourage everyone's voice in innovative product development and  in solving problems.

zetdi runyan sloan, new mexico state university technology center, lean startup

Zetdi Runyan Sloan

Zetdi Runyan Sloan leads the startup and entrpreneurship events at the New Mexico State University. Learn about how use of Lean Startup.

al dupree, nist, lean startup conference

Al Dupree

Al Dupree is the head of innovation at the National Institutes of Standards and Technology. In this interview, he discusses his use of Lean Startup principles in the world of research and innovation.
cory strong, lean healthcare practitionerCory Strong, Lean Leader at Nebraska Health System Cory Strong first learned Lean by learning the Kawasaki Production System. Many years later, he finds himself in the exciting and high impact world of Lean Healthcare as a Lean Leader at the Nebraska Health System.

kaizen institute, jon miller, ceo

Jon Miller, CEO Kaizen Institute

We interview Kaizen Institute (Kaizen.com) CEO Jon Miller. In this interview, we get a glimpse of Jon's balanced and thoughtful approach to learning, teaching, and the application of the Toyota Production System.

jonathan escobar marin, lean thinker, lean leader

Jonathan Escobar Marin

Global Head of Lean Management at Hartmann Group

Jonathan Escobar Marin is a Lean Leader and practitioner who first learned of the Toyota Production System while he was on a benchmarking trip to Toyota while employed at Procter and Gamble. In this interview you learn about his journey and how he blends the High Performance Organization Model with Lean.

salesforce app exchange interview with daniel debow on lean

Daniel Debow, SVP at Salesforce.com

Interview with Daniel Debow, Senior Vice President at SalesForce.com; In this podcast, we discuss Deming, Lean at SalesForce, and the SalesForce Wearables Initiative.

matt long, vp of continuous improvement at herman miller inc.

Matt Long, VP of Continuous Improvement at Herman Miller Inc.

Matt Long, VP of Continuous Improvement and 24 year veteran at Herman Miller Inc. shares with us the history of Lean at Herman Miller, their association with the Toyota Supplier Support Center, and about the Herman Miller Performance System.

bob emiliani, lean professor and lean leadership

Bob Emiliani, Author and Professor of Management

This interview with Dr. Bob Emiliani covers several aspects of Fake Lean versus Real Lean. There are real insights here from the "Lean Professor".

michel baudin headshot picture for interview with shmula, pete abilla

Michel Baudin, Author and Respected Voice in Lean Manufacturing

Michel Baudin is an author, highly-sought after consultant in the Toyota Production System. In this interview we learn about his distinctions between Lean-Lite versus Lean-Deep and how he understand the Respect for People Principle versus Respect for the Human as is used internally at Toyota.

author of lean branding laura busche

Laura Busche, Author of Lean Branding

Lean Branding is an application of Lean principles to branding. Read her provocative and practical approach to brand branding using the principles of Lean.

lean logistics interview with robert martichenko

Robert Martichenko, Founder of Leancor

Robert Martichenko is the Founder and CEO of LeanCor - a lean logistics and supply chain company. He is also the author of the book "A Lean Fulfillment Stream", published by the Lean Enterprise Institute. In this interview, he shares with us how Lean can be applied effectively beyond the 4 walls of manufacturing and outside the office, but infused into the entire supply chain.

lean publishing, peter armstrong

Peter Armstrong, CEO of Leanpub (Lean Publishing)

Leanpub is an innovative approach to book publishing, where Peter believes that lean principles apply. He claims that writing a book is essentially a startup. And, the worst waste of all is writing a book that nobody wants. Read more to learn how to apply lean to the world of book publishing.

kieth sparkjoy, pluralsight interview on deming

Keith Sparkjoy, Chief Culture Officer at Pluralsight

Keith Sparkjoy is the Culture Officer at Pluralsight, a Utah company that raised $135 Million in 2014 - an unprecedented amount of venture capital. And, here's the really cool part, as the culture officer, he's trying to transform his company using Dr. W. Edward Deming's teachings.
david j. anderson lean kanban university

David J. Anderson, Author of many books on Agile, and inventor of Kanban for Creative and Knowledge work

David J. Anderson is the pioneer of the application of Kanban for creative knowledge work. His methodology and approach has had widespread acceptance and adoption and in this interview he shares results from companies that have tried his approach and other lessons learned.

dimitar karaivanov is a the founder of kanbanize, a virtual kanban company for software engineering

Dimitar Karaivanov, CEO of Kanbanize

Dimitar Karaivanov is the CEO of Kanbanize, a visual kanban system designed for creative and knowledge workers. In this interview, we discuss the product and its many uses and how it embodies the principles of Lean.

leankit ceo, chris hefley interview on kanban

Chris Hefley, CEO LeanKit

Chris Hefley is the CEO of LeanKit, a company that provides Virtual Kanban software for software development teams and knowledge workers. Reah his interview and learn what led to the development of LeanKit and the role Lean and the Toyota Production System plays.

dan markovitz, interview on lean for the office with shmula.com

Dan Markovitz, Noted consultant and expert on Lean for Office

In this interview with Dan Markovitz, we learn why he believes that everything is connected to the customer through the office. Based on this belief, he feels that Lean for Office makes the most sense. Read and learn how he's implemented Lean for the Office.

jason yip, thoughtworks principal on lean, kanban

Jason Yip, Consultant to software development organzations

Jason Yip is a noted thoughtleader in software engineering. As a consultant, he helps software engineering organizations get better. In this interview, we learn the state of software engineering and the role of Agile, Lean for Software and Kanban.

matthew may picture wall street journal

Matthew May, NYT Best Selling author, consultant, and expert on Toyota Production System

Matthew May is an author and influential voice in Lean and also Design Thinking. He worked close to a decade at University of Toyota to help codify the Toyota Production System. In this interview, he shares with us his thoughts on his experience and what we can learn from it.

mark graban, lean consultant, healthcare picture

Mark Graban, Best Selling Author and expert on Lean for Healthcare

Lean Healthcare expert Mark Graban stops by and share his thoughts with Shmula readers on how Lean can be applied to arguably the most important industry in the world, healthcare.

photo of art smalley, toyota veteran lean manufacturing

Art Smalley, 15 Year Toyota Veteran and authority on Toyota Production System

Art Smalley is one of the most honest and influential voices in Lean. He was the first American to work in Japan's Kamigo plant, the plant where Taiichi Ohno began the Toyota Production System. He shares with us his thoughts on the Lean Movement and where it is going wrong.

lean ux process and principles

Jeff Gothelf, Author of Lean UX, applying Lean for User Experience

Lean is being applied to every facet of business. Jeff Gothelf shares with us his thoughts on applying Lean for user experience, or Lean UX.

lean it transformation, information technology, cecil dijoux

Cecil Dijoux, Expert Consultant on applying Lean for IT

Cecil Dijoux shares with us his thoughts on applying Lean to IT, definitely a must-read if you are in the information technology space.

brent wahba, lean sales process

Brent Wahba, Author and Expert on applying Lean for Sales and Marketing

Brent Wahba is a fellow at the Lean Enterprise Institute and shares with us his thoughts on Lean for Sales and Marketing.
 

Interview with Tony Hsieh, CEO of Zappos

tony-hsieh-shmula-pete-abilla

Tony Hsieh, CEO of Zappos

In December 2008, I was fortunate enough to interview Tony Hsieh, CEO of Zappos. In a 5 part series of interviews, we discuss the Zappos strategy and Tony answers questions on why he chooses to focus on the customer and how he sees that as strategic.
 

Interviews with Customer Experience Experts

rackspace hosting, net promoter scoreMark Roenigk, COO of Rackspace and Board Member at the Bill and Melinda Gates Foundation Rackspace Interview on Customer Experience: We interviewed Mark Roenigk on June 10, 2013. We discussed the Net Promoter Score and also topics around process improvement and how Rackspace places the customer first.
shep hyken, cult of the customer

Shep Hyken, Author and expert on Customer Experience Strategy

Shep Hyken Customer Service Interview: We interviewed Shep Hyken on June 3, 2013 and discussed topics close to his heart - the customer. We focused our discussion on customer service and how focusing on the customer is strategic, not just tactical.

annette franz customer experience

Annette Franz, Customer Experience Strategist and Survey Design Expert

Annette Franz Gleneicki on Customer Experience Strategy: Annette Gleneicki is a customer experience thought leader and Director at Confirmit, a voice of the customer platform. We discuss her thoughts on customer experience and the direction of the overall field.
michel falcon, shmula

Michel Falcon, Customer Experience Strategist and Author

Michel Falcon on Improving the Customer Experience: Michel Falcon is a former executive at 1800GOTJUNK and was the person who propelled 1800GOTJUNK to become a customer service powerhouse. In this interview, we discuss what he did and the lessons he learned.
genroe, adam ramshaw

Adam Ramshaw, Consultant to fortune 500 companies on Customer Experience

Adam Ramshaw, a customer experience consultant with Genroe, explains the relationship between continuous improvement and customer experience.
 

Leadership Interviews

aza-raskin-interview

Aza Raskin, Author, Startup Founder, and Son of Mac Inventor Jef Raskin

This is a multi-part Interview with Aza Raskin, on the Humane Interface.
  • He discusses Agile Software Engineering.
  • Then, in a later interview Aza Raskin discusses the "infinite scroll" approach to Google search results.
  • In part 3, Aza Raskin shares his thoughts on Feature Bloat (aka, "Featuritis") and how to overcome it.
  • In part 4, Aza Raskin describes the concept of Quasimodal Design and how to implement it in our software projects.
  • Finally, Aza Raskin explains the role of Poka Yoke in the User Experience and why Lean should be applied to software engineering and knowledge work in general.
Video thumbnail for youtube video Implementing Lean Software Development | Mary Poppendieck | Book Review

Mary Poppendieck, Author and codifier of Lean for Software Engineering

In this multi-part interview with Mary Poppendieck, the pre-eminent evangelist and teacher for Lean for Software, explains Lean Software Engineering.
interview with gauri nanda, clocky

Gauri Nanda, Entrepreneur and inventor of Clocky

The inventor of Clocky, Gauri Nanda, shares with us her thoughts on innovation and the birth of Clocky
GretchenRubin

Gretchen Rubin, Author and evangelist of Happiness

In March 2010, I held a 2 part series of interview with Gretchen Rubin, the author of the Happiness Project. Her answers to reader's questions on a variety of topics centering on happiness will enlighten you. Gretchen Rubin, the author of The Happiness Project, shares with us here thoughts on how to be happy and what our part is in choosing to be happy.
  • Gretchen Rubin, the author of The Happiness Project, answers questions on happiness.
  • This is Part 1 of 2. And, In part 2 of 2, Gretchen Rubin, the author of the Happiness project answers more questions on how to be happy.
spencer rascoff interview with shmula.com and pete abilla

Spencer Rascoff, CEO of Zillow

Spencer Rascoff, the CEO of Zillow, shares with us his thoughts on this interview with Zillow back in June 2006.
josh coates interview with pete abilla

Josh Coates, Entrepreneur and Startup Guy

Josh Coates, the founder of Mozy, shares with us jokes and the innovation behind Mozy.
interview with lloyd hildebrand, telemedicine, inoveon

Lloyd Hildebrand, Physician, Entrepreneur, and Enemy of Preventable Diseases that cause Blindness

Lloyd Hildebrand describes Diabetic Retinopathy and how his company, Inoveon, a Telemedicine Company, aims to eradicate diabetic retinopathy.
ryan kiskis interview

Ryan Kiskis, Gamer, Product Director, World of Warcraft

Ryan Kiskis of xFire, the developer of World of Warcraft, explains his thoughts on innovation.
brian hansen, kaboodle interview with pete abilla, shmula

Brian Hansen, Product Director, Kaboodle, the first pinterest

Kaboodle, was clearly the predecessor to Pinterest. We learn about Kaboodle and the innovation behind it.
 mark jen, fired from google, interview with pete abilla of shmula.com

Mark Jen, Product Manager, Guy who was fired from Google

Mark Jen, VP of Product Management at Plaxo, a Contact management company, the predecessor to Linkedin speaks to us about innovation and the business of business networking.
 sam clemens, interview with shmula.com

Samuel Adams, Community Director and expert on all things word of mouth

Bzzagent, the word of mouth marketing company, explains the power of the buzz.