Standard Work is a foundation of Lean. Yet, it’s a concept that’s not understood well and, even worse, is often ignored by most companies that profess to practice lean in their operations. I created a video that demonstrates the importance of Standard Work. This game is called the Standard Pig Game, or sometimes the Standard […]
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When the problem itself is the tool we use to describe the problem, then you really have a problem. This is the case with the Rug Doctor Troubleshooting Process Map. Let me explain. Several weeks ago, Adam Richardson, a writer I follow on Harvard Business Review posted a funny tweet about a problem he had […]