Red Bead Experiment: Part 4

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This is Part 4 of 6 of the Deming Red Bead Experiment Video Tutorial.

But, before we get to the Red Bead Video Tutorial, here are some famous quotes of Dr. W. Edwards Deming.

Famous Quotes of Dr. W. Edwards Deming

1. “Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.”
2. “Quality is everyone’s responsibility.”
3. “If you can’t describe what you are doing as a process, you don’t know what you’re doing.”
4. “You can not inspect quality into the product; it is already there.”
5. “Innovation comes from the producer — not from the customer.”
6. “It is not enough to do your best; you must know what to do, and then do your best.”

1. “Learning is not compulsory… neither is survival.”
2. “Confusing common causes with special causes will only make things worse.”
3. “The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.”
4. “If you stay in this world, you will never learn another one.”
5. “The result of long-term relationships is better and better quality, and lower and lower costs.”
6. “If you do not know how to ask the right question, you discover nothing.”
7. “We should work on our process, not the outcome of our processes.”
8. “Quality starts in the boardroom.”
9. “There is a penalty for ignorance. We are paying through the nose.”
10. “A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.”

1. “A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?”
2. “Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place”
3. “Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and in use that may be encountered with the product or service.”
4. “Does experience help? NO! Not if we are doing the wrong things.”
5. “A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.”
6. “It is not necessary to change. Survival is not mandatory.”
7. “It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone… The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.”
8. “The job can’t be finished only improved to please the customer.”
9. “The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.”
10. “The customer is the most important part of the production line.”
11. “When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, ‘Figuring out how to think about the problem’.”

It is not necessary to change. Survival is not mandatory.

Go To Part 5

	This post was written by Pete Abilla